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I have a Qtronix Universal Specialty Control Module for my power wheelchair. When I turn it on it says "This UNIT IS LOCKED" and I cannot use my chair. Is there any way to correct this?

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I looked up the Qtronix Universal Specialty Control Module and I see that it costs $1200.

Contact Sunrise medical to see what can be done about 'This UNIT IS LOCKED.'

The manufacturer should have the procedure and code to unlock the unit.

Physically disabled people shouldn't be put into a situation where they bought something second hand and cannot use the features of the wheelchair.

I do think it's a good product, allows high level quadriplegics to use a non-joystick mouth control like that famous astrophysicist to control functions of a computer or a wheelchair.

Good luck to you..

Posted on Jul 10, 2010

  • scborgo Jul 10, 2010

    Do you have any suggestions to unlock the unit? Sunrise Medical offered me no assistance.

  • Duane Wong
    Duane Wong Jul 10, 2010

    I think that this is unfortunately an issue of Sunrise Medical not staffing their tech support department with the best and the brightest, and I also read, that Sunrise Medical lost a lot of money in stock value... recently.



    I am not prepared to unlocking a microprocessor controlled unit that I did not personally design or build.



    You see, I live in a small town of 5,000 where the technology industries seem to have forgotten.



    I mean, yes, there is a Walmart here, but there is no real industry like the Silicon Valley in the 1980s.



    Walmart sells a lot of high tech toys, but none are made here in Somerset, Penna.



    And, Penna. is a depressed state as far as funding, compared to say California.





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