Question about Apple iPhone Smartphone

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Unknown error 1024 on Iphone

Hi, Good Evening, i was having a problem with my iphone when im trying to restore it to its factory settings. this msg pops up itunes cannot restored your iphone unknown error 1024.

could you please help me with this problem because I just bought my iphone through my earnings and savings while im studying. I would be happy if you could give some advise and possible solutions.


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Follow the troubleshooting steps in this Apple document:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Feb 01, 2009

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I have restored my iphone back to factory. I cant turn iphone off from the top i have also tried to hold the button on the top it in till the sliding bar come on but nothing happing what else can i do.

  • Hi there,

    To restore your iPhone back to factory settings complete the following steps:

    1) Press the "Home" button on your iPhone, and tap the "Settings" icon on the main screen.

  • 2) Tap the "General" tab, and tap the "Reset" tab.

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    Hope to have been of assistance,

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