Question about Motorola Mobility i760 Cellular Phone

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My screen is totally white, even after I power down and take the battery out, but the screen on the outside of the phone is still working, motorola i760.

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Hey guys, i'm sorry but i have some bad news :(
This black screen of death which you have all been experienceing has been a problem of many different phones and all of them have the same cause. It is a manufacturer defect in the phone which pretty much has screwed up the software inside. Sometimes it may take a while for this problem to be come apparent (such as in my case it took nearly a month). I have done hours of research, and there was only one solution. The phone needs to be replaced.
Sprint has told me that no customer will be charged for replacing the phone (insurance or not) because it is a manufacturer / software problem. the only difficulty is that without phone insurance, it may take a few weeks to get your new phone sent to you from Sprint. With insurance, you can just walk into a Service center and get ur phone replaced on the spot.
One major pain with this problem is that all phone numbers and data (except on the mini sd card) is erased or unreachable.
Sorry about the bad news, but i hope this helps everybody getting this same problem no matter what the phone.
Thanks

Posted on Jul 10, 2010

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Posted on Jan 02, 2017

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