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Each time I try to get in microsoft word it keeps asking for my product key code. There is no sticker on the laptop that has the code nor on any of the packaging.

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Most new computers come with a trial version of MS Office (60 day trial). If your trial period has expired you will need to buy a license. (Contact or any vendor that sells software)

If you have previously purchased a full version of Office and misplaced your CD (some vendors will sell you this with your purchase), get your documentation and contact Microsoft (and your laptop vendor). If the laptop is a work machine, contact your IT department for the license number.

I hope this helps.

Cindy Wells
(If you want a free word processor on your machine, look at Open Office at If you are willing to work online, try Google's suite of office tools.)

Posted on Jul 10, 2010


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