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Operating system not working properly

Can;t get online, when starting up to go through a search bar it will not let me get on, im not sure if its affected, it's not a new system, it's a dell optiplex, is there any hope.

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  • hanksdata Apr 19, 2008

    im not sure how your online help suppose to work, do you have to submit this

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  • 1,027 Answers

It may be something as simple as the network card (on board chip)
is no longer functioning.

  1. Start
  2. Run
  3. CMD enter
  4. ipconfig at the prompt
the top ip address is your computer
sub net is 255.255.255.0
default gateway is your modem or router.

from the same prompt run
  1. pathping
at the top will show if the network adapter is working.

Posted on Apr 19, 2008

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Posted on Jan 02, 2017

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