Question about LG DBRH197H DVD Player/HDD Recorder

1 Answer

When turning on the DVD recorder states HELLO ...PLEASE WAIT .. then nothing else happens

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  • Rodney Soulsby Jul 10, 2010

    Yes very helpful but, we could not resolve the problem

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  • 8,619 Answers

Hi


Thanks for using FixYa. It seems that the lens is unable to read discs. To start with try running a lens cleaning disc, if that does not work then you have to open the unit and clean the lens with a Q-tip dipped in alcohol. If still the issue is not resolved then the lens should be replaced however, replacing a lens will cost you around $75 and a new one will cost you around $50. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jul 10, 2010

  • 8 more comments 
  • Rodney Soulsby Jul 10, 2010

    Thanks for that but how do I insert the lens clener disc if door will not open?

  • Rylee Smith
    Rylee Smith Jul 10, 2010

    Okay, to open the door locate
    your DVD player’s manual Eject button. It is usually a small hole located
    underneath the DVD drawer. Insert a stiff wire—such as a paperclip or safety
    pin—into the hole. Push gently and the drawer should open partway. Gently pull
    the drawer the rest of the way open. Remove the DVD and see if there is a
    problem with it. Most DVD player drawers get stuck when a DVD is warped or the
    label is starting to peel.

  • Rodney Soulsby Jul 10, 2010

    Thanks for that Rylee I will let you know how it goes after I have returned for purchasing a lens cleaner. Did I mention that the DVD DBR light flash on and off when first poer up. Then nothing.. I will write again shortly thanks for youo assistance this far

  • Rylee Smith
    Rylee Smith Jul 10, 2010

    Try lens cleaning dont think its anything else.

  • Rodney Soulsby Jul 10, 2010

    Lens cleaner disc is now stuck in DVD Player which did not rotate. In short guess its died??

  • Rylee Smith
    Rylee Smith Jul 10, 2010

    As I said it seems to be an issue with the lens so if you want to clean the lens then you can take it apart and then clean it with the a Q-Tip dipped in alcohol.

  • Rodney Soulsby Jul 10, 2010

    Is this diffcult as we are going outside technical ability

  • Rylee Smith
    Rylee Smith Jul 10, 2010

    There are just two screws at the back which should be removed and then take it apart to clean the lens

  • Rodney Soulsby Jul 10, 2010

    Rylee,

    All cleaned but still no go.

  • Rodney Soulsby Jul 10, 2010

    Thank you very much for your help

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