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The ice maker is not working. The tube that refills the tray is

The ice maker is not working. The tube that refills the ice tray is frozen solid. Any suggestions for troubleshooting?

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Good day,
The reason the fill tube is frozen is because the water valve on the back bottom of the machine is leaking. It is supposed to fill the ice maker after each harvest cycle and then close smartly.
It is leaking a small amount of water when the ice maker has told it to close.
The water valve is none serviceable and must be replaced.
You will have to completely defrost the fill tube. It can be a dicy problem, especially if rushed. Be patient. You can use a hair dryer but sparingly. Too much heat will start to melt things you don't want melted causing some nasty damage to the plastic and vinyl components. Ideally unplugging the machine and leaving the freezer door open overnight is the best way, but that creates problems with food if you have no where to store it.
The option is yours, but as said go slowly.

Posted on Jul 10, 2010

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