Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune key pad ocassional working

When the washer runs no problem but when starting new cycle punch pad will not light certain lights. e.g. temp select will beep down to cold but if you try to go to hot light will not move up. do i simply need a new touch pad?

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The machine control pad, with the LED lights, is going out. Replace this control pad and all lights should be working normally again.

Posted on Jul 10, 2010

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Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag TL fav6800aww won't start wash cycle.Pause light flashes ,won't go into diagnosis mode.No codes shown


I'm sure you power cycled the machine if not give it a try.

This could be a Control Board issue or a Console issue. I would replace the Control Board 1st.

I have working Control Board's and Console's. With an issue like this it's difficult to troubleshoot if you can't get into Service Mode to at least look for a starting point.

Do the key pad keys beep if you press them?

You could try to do some basic Ohm meter checks This post discused. My 1st choice with that issue was a Control board swap and it turned out to be a Console issue.

Jan 28, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Won't progress beyond wash cycle -- start light is flashing. Cannot switch from "normal" to delicate or any other choice. Maytag Neptune TL FAV6800AW


So I understand the issue. Does the wash cycle start up? By that I mean if you release the washer top from the base do the tumblers turn once the water fill cycle is complete?

If you don't have the FAV6800A/FAV9800A Service Manual (you can't get it on line anymore) see this post Clutch Fix I describe how to release the washer top from the base to observe the wash basket. Don't raise during the water fill cycle wait till that completes.

Does the key pad beep as you press the other cycle select key pads?

This could be a Control Board issue...........Rich

Oct 16, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune washer clothes staying wet after cycle


Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

Apr 17, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Won't spin or drain, have tried to rerun cycle and checked drain hose


Check pump / outlet filter , refer to instruction book , clean and replace then re- try

Nov 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune washer keeps beeping


The Service Manual for reference. Sears Parts Direct for reference.
I have tried to work with a few folks on this issue never received feed back to resolution see this post. I feel the issue is caused by one of three possible issues.

A stuck key issue/defective Spin Cycle key making constant contact forcing the Key/LED to cycle thru the Spin Cycle settings. Under normal conditions if you press and hold the Spin Select key it will cycle thru the settings, yours has a mind of its own (defective issue).

A false signal from the Control Board for the Spin Cycle.

A corrosion path issue at the Membrane Pad ribbon cable socket connection between pins 5 and 4. See page 20 of the SM button functionality “Spin” key.

Try to verify that the spin cycle membrane key is not stuck/defective signaling the Control Board to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point. See the Service Manual page 15, I have modified the process to make it a bit more understandable at least for me. Make sure the two digit display is not On or Lite.
Press the off button first so there is nothing displayed in the Two Digit display of your FAV6800AW.

Now Enter / Exit Service Mode


To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. While in Service Mode, pressing the Presoak key will start a membrane switch check that verifies switch operation.

All the LEDs (except Presoak ) can be toggled or slewed by pressing the key associated with the LED or set of LEDs. Do not press the Presoak again during this test.

Press each key once and only once including the Signal Key the on side and the off side, also the UP and Down Arrow key of the LED display. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed (more like PA will be displayed for only a few seconds on my FAV6800AW). Following 10 seconds of inactivity at any point, this test will exit without any display. Let us know the results.

See my additional comment this board has message limit issues.

Sep 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune MLG2000AWW does not turn off at end of spin cycle


d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine

Mar 20, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune washer: will not start


plug a light into the washer outlet to check for elec current at this point before anything else.

Aug 17, 2008 | Maytag Neptune MLE2000A Front Load Stacked...

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