Question about Alesis iO | 2 Sound Card

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My Alesis io2 is frozen with no sound

My Alesis io2 has been bust now for a while and I just can't find out how to fix it. Any help would be appreciated. It started with crackling then one day it just didn't give out any sound and the levels were lit, still, full. I'm so disappointed that this has happened. Many thanks for taking the time to look at my problem and any help would be appreciated.

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I too have this problem. The input meters light up like a Christmas tree (both green, orange and red lights) but there is no sound output to the speakers or a headphone.

This is the case for both the USB direct sound, line input and digital input via S/PDIF.

I have found the service manual, but unfortunately I cannot find any obvious damage. Maybe somebody else has more experience and can pinpoint the problem. The manual is RAR archived in three parts:

http://www.eserviceinfo.com/download.php?fileid=59407

http://www.eserviceinfo.com/download.php?fileid=59408

http://www.eserviceinfo.com/download.php?fileid=59409

If you can fix this problem, please post your solution back here. Thanks.

Posted on Dec 14, 2010

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I have exactly the same problem.

Posted on Aug 09, 2012

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Re: janmurphy7. I have the exact same problem as you.
I'm experienced in fixing electronics and can usually fix stuff successfully myself but have been unable to fix this. It's too complicated to work out without the service manual and I haven't been able to find one anywhere online.

Posted on Aug 13, 2010

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