Question about Sony Televison & Video
"Guide" button pulls up the tv guide. Time across the top and channels down the side. As of yesterday when you hit the "guide" button the screen goes black. Sony Bravia. One year old.
I am having the same problem with my newish Sony Bravia. There is only a black screen when I use the "GUIDE" button. And individual channels show "No program description".
Did you ever figure out the problem?
Posted on Jan 05, 2011
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Posted on Jan 02, 2017
Tips for a great answer:
Feb 26, 2011 | Televison & Video
In order to enter Service
Mode, TV guide must be turned off
In order to do this
procedure you must have and use the correct remote. The full function
came with the set has a TV
Guide Logo in a red box. This is the remote you should use.
NOTE: If TV guide has not
yet been setup, then the 1st step is to follow instructions to set TV
Enter ZIP code, cable or
1.press and release the
"TV Guide". TV guide will appear on the screen.
2.Navigate to the TV
Guide tool bar and use the ">" button to select "setup"
in the menu and press
and release the
3.use the "arrow
down" button to select "default options"
4.press and release the
"enter" button and select "general defaults"
5.press and release the
"enter" button (opens menu on lower left side)
6. use the "arrow
down" button to select "auto guide"
7. use the ">"
button to select "off"
8. use the "arrow
down" button to select "done"
9. press and release the
10. press and release the
"TV Guide" button to turn the display off
Using Service Mode:
Enter Service Mode
Use the "muting" button to select "initialize"
While on the "initialize" screen
Use the "down arrow" button to select "final setup"
Press and release the "enter" button to select "data reset"
Use the ">" button on the remote to select "yes"
Press and hold the "enter" button until the screen goes
black release "enter" button on remote.
Power the unit off using the remote control
Unplug the power cord from the media receiver to complete the reset
Plug in the media receiver; turn the system on and reset is complete.
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