Question about Philips VOIP3212 IP Wireless Phone

4 Answers

Philips VOIP321 not responding or connecting with skype

Hi

I am having this frustrating problem with the Philips VOIP321 software not responding and never connecting with skype. I am on Windows XP. I feel like I've tried EVERYTHING...new and old VOIP321 drivers (V 3.7.3 and V 3.8.3), new and old versions of skype, uninstalled and reinstalled drivers and skype so many times my head is spinning..nothing works. I've emailed and called Philips, their advice is to use the exact version of their driver and skype (which is a very old version of skype I might add) provided on their install disc but even that doesn't work. I got the voip321 software to connect for about 10 seconds before going back to 'not responding' status when I stopped my windows firewall service, however that has not worked again since.

This phone is offered for sale in skype shop so I of course trusted that skype is recommending a phone that will work with their software, but obviously this is not the case.

Does anyone have any suggestions?..I'm losing my mind!!!! Thank you in advance, any help would be greatly appreciated.

Posted by on

  • TGCU-15 Apr 30, 2008

    WHAT IS GOING ONJ???I CAN'NOT SET UP MY PHILIPS321 TO WORK

  • 321ely Oct 26, 2008

    I have a similar problem I've managed to get incoming skype calls by forwarding them to my landline or mobile but this uses my skype credit.....Installing /reinstalling isn't making a difference. Help appreciated.

×

4 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I just put both the VOIP321 driver (latest ver from Philips site) & Skype software (latest version) into XP SP2 compatability mode and it all works the way it has done for years. Running Win7 64bit O/S.

Posted on Jul 31, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem

Posted on Sep 18, 2008

I finally got it to work..I had Hewlett Packard software installed on my laptop which obviously was causing conflict b/c when I uninstalled all HP software the voip321 connected immediately.

Posted on May 13, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Just got the phone myself. I can only offer the same advice I would give to any other usb related problem.

first, put the usb device in another usb port.
Then uninstall the software, then reboot and reinstall.
You sound like you know what you are doing so I am guessing you have already tried this. God luck with your search for the answer.

Posted on May 12, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Where can I find driver for Philips VoIP321 for Skype 4.1 and Windows7 64b?


go to properties(right click->Properties) of the voip321 program and set the compatibility mode to Windows XP.

Jan 17, 2010 | Philips VOIP3212 IP Wireless Phone

8 Answers

VOIP 321 will not work with Windows 7


VOIP 321 is working with windows 7. Install the Vista Software. After that you change compatility under properties (right mouse klick) to windws vista and it works fine regards kurt

Sep 08, 2009 | Philips DECT VOIP-321 cordless telephone

1 Answer

Philips Skype phone 321


http://www.p4c.philips.com/files/v/voip3211g_37/voip3211g_37_dwv_eng.exe

Download from this link. Turn UCS in Vista off to eliminate it as a reason for installer not to run. Load the current version of Skype after you install the VOIP321 software.

http://www.skype.com/download/skype/windows/.

Ignore any offers from resident portion of VOIP32 software to look for an update to it's driver after you load the copy of this driver from the link above. This Phillips VOIP321 installer will always load an old copy of Skype which you do not want. Version 4.0.0.224 is a good copy of Skype.

Apr 20, 2009 | Philips DECT VOIP-321 cordless telephone

3 Answers

Philips VOIP 3212


The VOIP321 from Phillips does NOT connect to your wireless router. It requires to be plugged into a USB port on a WINDOWS ONLY desktop computer, which needs to be left on/logged-in with Skype running to send and receive calls. It wont work with Vista either.
Additionally Since Skype Version 3.8.0.188 (Release date: November 19, 2008) and all later versions (including Skype 4 Betas) the software Phillips supply no longer works with Skype and the VOIP321 phone. The latest VOIP321 <a href="http://tinyurl.com/6b2xrp" rel="nofollow">driver from their website</a> suffers the same issue, even though it states "The VOIP321 USB Phone Driver V 3.8.3 which can be downloaded from Philips web site is compatible with Skype software version from V2.0.0.x until V3.8.0.x". This is plainly no longer correct with the latest stable release of Skype, V3.8.0.188.
Skype developers are <a href="https://developer.skype.com/jira/browse/SPA-599" rel="nofollow">unable to do anything about it</a> and Phillips wont update their driver (Quote "... no more development/fixes are being incorporated into the VOIP321.EXE file"). Phillips would probably rather sell you a newer bit of hardware.
Don't waste your time on Phillips Skype phone devices, as their driver support is lacking when Skype is updated, so you buy a product for a few hundred dollars and it becomes useless 12 months later.
Another reason to not purchase the Phillips Skype phones is that it is Windows Only. No Mac or Linux support or drivers offered.

Dec 16, 2008 | Philips VOIP3212 IP Wireless Phone

3 Answers

VOIP321 - "ACCESS TO SKYPE DENIED"


http://www.support.philips.com/support/html/index_us_en.html TRY HERE.RICHARDM69

Dec 06, 2008 | Philips VOIP3212 IP Wireless Phone

1 Answer

Hi, We are using VOIP321 and have suddenly gotten an onscreen message (from the VOIP321 program) that "Access to Skype is Denied". Do you have any recommendation?


Hello there.
Just go into your Skype main window and use the tools, options, advanced then connections menu and permit Skype to use the fone. It should do this auromatically but..............


Dave B

Dec 06, 2008 | Philips VOIP3212 IP Wireless Phone

1 Answer

Skype viop connection


Change the battery - that fixed my problem

Mar 25, 2008 | Philips VOIP3212G/37

3 Answers

Contact list not available on voip321 handset


Using Skype 3.8.0.180

Go to Menu-Tools-Options-Advanced and give your voip321 access to skype application.

I had the same problem, solved when I allowed the skype phone to access skype.

Cheers

Mar 23, 2008 | Philips DECT VOIP-321 cordless telephone

5 Answers

Trying to download driver for philips skype/land line phone


Click on the following link
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=AU&slg=ENG&cat=INTERNET_TELEPHONY_DEVICES_CA&sct=DUAL_PHONES_SU&grp=PHONES_GR&session=20080710232058_61.8.9.134&ctn=VOIP3211S/79&mid=Link_Software&hlt=Link_Software


Click download for the Vista Drivers. Download the driver to your desktop open the file to install the drivers. Reboot the computer

Plug the VoIP321 back into the computer.
Then on Skype go to Tools then Options.
Click on Advance and manage other programs access to Skype choose allow for the voip321.

Jan 13, 2008 | Computers & Internet

4 Answers

Phone not picking up contacts


Remove the batteries from the handset for at least 1/2 minute and reinstall them bach. This should work The contacts will show up again on tehe handset.

Dec 16, 2007 | Philips VOIP3212 IP Wireless Phone

Not finding what you are looking for?
Philips VOIP3212 IP Wireless Phone Logo

756 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Computers & Internet Experts

The Knight
The Knight

Level 3 Expert

71182 Answers

micky dee

Level 3 Expert

2642 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Philips Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...