Question about Frigidaire Affinity ATF7000E Front Load Washer
Before buying anythings, you have too check the manual too see if you didn't put it in factory test mode by accident. the manual is suppose to be under the top,(two screws on the back)
After that, second thing you have too do, remove the back (six screws) the drain pump is located under the the baril. there is a black rubber tube attached to it. In this tube, there is a basket that keed hard thing away from the pump. In my case, some hair pin pass the basket and block the pump rotor. The computer of the machine told me it was Error E23 but after cleaning, everything work like new!!
So try cleaning it yourself, it is easy even with basic skill. You will need a star screwdriver, a scare-screw driver, pliers.
Remember, better have the machine empty before doing anything, because you'll be working on the DRAIN LINE.
Hope that help someone.
Posted on Jul 25, 2010
I had the e23 code as well which indicated the control board but I could still hear the drain pump motor trying to move. I took the rubber drain off the pump and found a goldmine of stuff: a screw, a hairpin, and a curved wire which turned out to be part of my wife's bra. That was the main piece that jammed up the motor. Removed it all, reattached the rubber part and everything checked out. Remember to clear the last error too before running the diagnostics again.
Posted on Jun 29, 2013
Something in drain pump.clean out and unit will work ok unless the impeller to pump is bad.
Posted on Oct 15, 2011
E23 - Drain pump relay on control board failed.
Replace control board or wire.
Posted on Jul 10, 2010
I got an error 23 message (hold the start cancel buttons for 5 sec to get error code) and I read that someone took off the back panel and pulled off the drain hose. I did that and of course the hose of water drained out and I put it back and it all worked fine. Whew. It was really very easy other than squeezing back behind it in the tight space it is in.
Posted on May 12, 2016
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Posted on Jan 02, 2017
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Oct 23, 2015 | Washing Machines
Oct 23, 2015 | Frigidaire Washing Machines
Hello Robert Reische, thank you for your inquiry!
I understand that your Frigidaire washer is showing an "E23" error code. Based off the information I show "E23" stands for drain pump relay on board failed or wire off the pump. Which means you could have an issue within the main control board or wiring to pump. Since it could be any one of these underlying issues I would recommend having a technician come out to properly diagnose and repair your appliance. Hopefully this helps. -Matt
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Hello Daniel Ellsworth - Typically error code E23 indicates that the washer has detected that the drain pump relay on board has failed or a wiring communication. Usually this means that a certified technician will need to repair the wiring or in most cases the main control board will need replacing.
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