Question about Royal 15MX Shredder

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Repair parts for a royal paper shredder

I need help locating a replacement drive gear for a Royal paper shredder. Some of the teeth on the plastic drive gear are worn off.

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Repair parts can be found at amazon, click here HSM Get Organized with Continuous Operation and take a look. I hope this helped. Cheers
Miller

Posted on Jan 07, 2015

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I'm just trying to update this answer the number for parts is incorrect and I spent over 2 hours on hold without result. I then called the product support number and was re-directed to the sales number. When I called it I spoke to a very helpful rep who listened to my story and immediately transferred me to parts where the service technician was EXTREMELY helpful in identifying the part required and then taking an order to get the part shipped. The cost of the plastic gear was $3.16 I didn't ask what the shipping was...

Sales phone number: (888) 261-4555

web address: http://www.royalsupplies.com/contact-us.html

Posted on Oct 10, 2012

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PHONE 1-800-524-0799 (ROYAL) THEY SHOULD BE ABLE TO HELP.

Posted on Jul 12, 2010

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Posted on Jan 02, 2017

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1 Answer

Shredder making a squelling noise


Royal shredders have a nylon worm drive gear that is designed to loose teeth rather than allow an overload to damage the whole gearbox. When the motor's worm drive hits an area where teeth have been removed it screams because it is no longer loaded!

This part can be replaced if you are handy with fixing mechanical devices and know how to safely do so. Spare internal parts can easily and quickly be ordered from Royal by calling 1-800-222-2310. I find their support people to be outstanding.

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