Question about Royal 15MX Shredder
I need help locating a replacement drive gear for a Royal paper shredder. Some of the teeth on the plastic drive gear are worn off.
I'm just trying to update this answer the number for parts is incorrect and I spent over 2 hours on hold without result. I then called the product support number and was re-directed to the sales number. When I called it I spoke to a very helpful rep who listened to my story and immediately transferred me to parts where the service technician was EXTREMELY helpful in identifying the part required and then taking an order to get the part shipped. The cost of the plastic gear was $3.16 I didn't ask what the shipping was...
Sales phone number: (888) 261-4555
web address: http://www.royalsupplies.com/contact-us.html
Posted on Oct 10, 2012
PHONE 1-800-524-0799 (ROYAL) THEY SHOULD BE ABLE TO HELP.
Posted on Jul 12, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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