Question about HP Photosmart C6380 All-In-One InkJet Printer

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Hp c6380 printer; having problems with the ink system failure; ox

Hp c6380 printer;having problems with the ink system failure oxc19a0022, have put new ink in and cleaned the head, still have the message on screen. Have downloaded the drivers again also, have followed the guidelines given from others on line; what else can be done??

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Follow steps below to reset Hewlett-Packard (HP) All-in-one Printers (products with keypads only). Resetting your printer will reset your printer to its original state.
For products with keypads on the control panel:
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6′ keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
For Box-type models:
1. Unplug the power cord from the printer.
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.


Posted on Jul 09, 2010

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C6380 hp printer displays message: ink system failure Oxc19a0022 I have reset the system and then cleaned the printhead but the message persists


Try resetting the printer a second time. If you have done this step, unfortunately, you either need a replacement print head or the printer needs service.

Print heads are not returnable if a new one doesn't solve the problem.

You can order a replacement print head either by phone or by entering your printer's model and serial numbers here: http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=7E679E4B5EF640FF85D318BA520F8C9A .

I wish that I had better news.

Cindy Wells

Mar 22, 2011 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP Photosmart C6380 - 0xc19a0023


This problem is impossible to troubleshoot by just typing in this little box. HP support has documentation on this problem for your model:

HP C6380 Ink System Failure

I hope this helps!

Dec 27, 2009 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

I'm getting "ink system failure" message on my 1-yr-old hp photosmart c6380. HP tech support tells me this is a critical failure and I should upgrade to another printer. D I have any other options?


Hello,

HP just wants to sell another printer. The "ink system failure" error is caused by air in the ink feed tubes. This happens when the ink in the cartridges goes run all the way out or you use poor quality refilled cartridges. In both cases the printer tries to pump ink but gets air instead. We have a step by step guide to do a purge on the ink lines and reset the system posted on our web site at: www.ccl-la.com look in the printer repair pages and the HP. In less than 10 minutes you should be back printing again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Dec 04, 2009 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Ink system failure (just put in new cartridges)


you should contact the hp support for this. if the printer is in warranty you might get a replacement as well because it is an issue with the printer itself.
contact HP technical support as soon as you can .

1-800-474-6836

Nov 22, 2009 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Problem for HP Photosmart C6380 All-In-One InkJet Printer HP Photosmart C6380 Ink system failure 0xc19a0023 What do I do?


It's probably telling you it is out of ink.
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented.

Here's the HP page that details the solutions for this problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

Oct 26, 2009 | HP Photosmart C6380 All-In-One InkJet...

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