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MY PDM 0711 WILL NOT RECOGNIZE A DISC OF ANY SORT. I HAVE CLEANED THE LENS AND CHECKED TO SEE THAT IT IS WORKING. THE DISC IS SPINNING. THE LASER SEEMS TO TRY TO RECOGNIZE THE DISC BUT FINALLY TURNS OFF AND I GET 'NO DISC' ON THE SCREEN.

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  • lbeassie Jul 09, 2010

    THE EXPERT STOPPED TALKING TO ME AFTER THE SECOND SUGGESTION WAS UNSUCCESSFUL. CAN YOU HELP ME?

  • lbeassie Jul 10, 2010

    I APPRECIATE THE HELP WITH MY PROBLEM. THANKS

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2 Answers

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  • Master
  • 6,993 Answers

Hello,

how long have you been using this player? It is very obvious that the lens is dead. Cleaning the lens cannot revive it. The only option you have is to replace the lens completely.

Go to any electronics accessories store and purchase a brand new lens.

Good luck.

Posted on Jul 10, 2010

  • lbeassie Jul 10, 2010

    THANK YOU VERY MUCH.

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  • Master
  • 712 Answers

Unfortunately, Polaroid P.D.M 0711 will not play MP3 discs or W.M.A discs; it can play only DVDs, CDs, and JPEG files.

Posted on Jul 09, 2010

  • 2 more comments 
  • lbeassie Jul 09, 2010

    I TRIED DVDS AND CDS (MUSIC) AND CDS (PICTURES) WHICH WERE ALL SUCCESSFULLY PLAYED AND VIEWED PRIOR TO THE PROBLEM ARISING., TRY AGAIN.

  • Sebin Punnacheril
    Sebin Punnacheril Jul 09, 2010

    Will you please see to it that if any of those music C.D's or D.V.D's contain any files with mp3 or w.m.a extension. If it contains such files, try to open them. Also try a C.D which DO NOT have these file types. Please do it for me. Thanking You.

  • lbeassie Jul 09, 2010

    OK. ALL DISCS OPEN AND OPERATE ON ANOTHER PORTABLE DVD PLAYER AND ON COMPUTER. I HAVE TRIED A NUMBER OF PURCHASED MOVIE DVDS AND NOTHING WILL PLAY. THE PLAYER DOES EXACTLY AS I HAVE DESCRIBED WITH EVERY ATTEMPT TO PLAY A DISC.

  • lbeassie Jul 09, 2010

    ARE YOU THERE?

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Posted on Jan 02, 2017

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I think your DVD Player could have been damaged while it was in storage, this sounds like there is a problem with the lens (laser), i am going to suggest that you take it to a repairman and ask him to fix it or buy a new laser for your DVD Player attempt to fix it yourself.

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http://www.consumersearch.com/portable-dvd-players?gclid=CITHuImPjaICFchD5godvmnzUw&ef_id=1953:3:s_241d3be5bdd1ae954a703c1c03b3e8bb_3674119072:TAxys0NIYWYAAGzz04MAAATA:20100607041651

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