Question about Canon PIXMA MX700 All-In-One InkJet Printer

2 Answers

The ADF is not functioning on my canon mx700. The roller is spinning but the belt is not.

Posted by on

  • marthur323 Jul 09, 2010

    My problem seems to be that the auto sheet feeder is not functioning even though the roller turns. There seems to be a belt underneath that does not function.



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Canon Master
  • 4,737 Answers

Since your printer is Canon, let's respect their maintenance methods, before you take any action, follow the instructions below;

Method 1.
1. Remove any paper from the Automatic document feeder, 2. Open the feeder cover. 3. Check for any foreign objects like broken paper pieces, thread, hair etc.. 3. If you find anything, Move the paper release lever and remove them. 4. Clean the necessary components.

Method 2.
1. Remove the papers/documents from the Feeder {Adf}. 2. Close the Document Guides and again open it. 3. Push in a paper or document into the feeder (adf paper passage) and make sure you hear a beep sound. 4. If you can hear the beep, there's no problem with it. Go to next step.

Method 3.
Now check the adf cover, if it's shut properly or not. Try pushing and pulling the paper release level. If you see any unusual movement or misplaced parts, you need to make the corrections.

If all of the above doesn't fix, please do a complete cleaning, and verify that there's no problem with the roller and the belt. As you've mentioned that the belt isn't moving, you need to recheck it whether it's broken or displaced from it's position. Sometimes loose belt can cause this problem, in that case, you need to replace with a new belt.

For most users, cleaning the rollers and it's associate components do the trick, but let's see which is the best solution for you.
If you have further problem, please let me know with the details about your problem so that I can help you better.

Good luck.

Thanks for using FixYa.

Posted on Jul 09, 2010

  • marthur323 Jul 09, 2010

    how would I remove the belt to replace?

  • Lebanon Raingam
    Lebanon Raingam Jul 09, 2010

    Well, let me also ask you one more question, have you ever opened apart any Canon All-in-One printer before? if yes, simply unscrew all the screws using the suitable screwdriver (must be six sided and four sided screws), don't use screwdrivers which isn't fit on the screw's head, you may damage the thread underneath which will lead to permanent failure of the machine (like you'll never be able to close the cover and so the printer will not function without the cover being closed). After unscrewing, you'll be able to remove the outer cover and then the scanning unit. But if you have no previous experience with this type of printer, please don't do it, you may damage your printer, of course you can try but I don't recommend. All in one printers have many delicate components which can be tampered and broken very easily, even with simply opening. In this case, I would suggest you to call an experience tech and do it for you. [as an example for you, two years earlier when I was new with all these things, I spoiled two printers when trying to open them by unscrewing, since i was under training, no one blamed me, instead I learnt a lot from the incidents, but I still remember my mistake, so I don't want you to be the same and in your case, i guess you are not under any training].

    One more thing is that, if it's under warranty, you rather claim it before you put any screwdrivers on it, otherwise you'll not be able to claim it later once it's disassembled. This is all what I can suggest you, but if you wanna try, no problem go ahead and I hope you have the spare (extra belt) with you. Please keep ready what you'd need before you begin otherwise, you'll forget the fittings. This is a common issue (forgetting the screws holes, parts clippings etc..) and so most common people spend more for it. Let me tell you that when a machine is opened by a non-tech (common user), and later when it's given the professional or technician, they usually charger higher because, the machine needs to be re-fixed. I hope you understand what I mean, but it's upto you to do it or not. these are only my precautionary measures for you.

    *If you have further problems, please leave your reply so that I can check them in the morning, I have to retire now, need some rest, it's already morning here - without any sleep, definitely i'll give you the best possible instructions*

    Till then,

    Good luck.

    Thanks for using FixYa.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,917 Answers


If you have the User's Guide, it will show you how to open the ADF to clear any kind of paper jam. Anyway, just lift up on the ADF cover where the "Grasp" point is located. It is just a little difficult as it has a snap on each side to keep in locked in place during normal operation. Once you have it open all you can do from here is to check all of the rollers for any kind of paper jam or to look for any roller that looks out of place. Carefully rotate the rollers if you can and see if they turn up some more bits of paper. They may not rotate so don't force them. If they appear sticky or dirty, use just a damp wash cloth and wipe them off. Try and clean the full feed roller. Check the paper position sensor and verify that it can easily move and can detect paper in the ADF.

Here is the instruction on cleaning the ADF directly out of the Service Manual.

Follow this procedure:
1. Connect the power cord, and power on the machine.
2 Remove any paper from the Auto Sheet Feeder and Cassette.
3 Select the paper source with [Feed Switch].
4 Press [Menu] repeatedly until <3.MAINTENANCE> appears.
5 Use [Right cursor] or [Left cursor ] to select <ROLLER CLEANING>.
6 Press [OK].
The machine starts cleaning the roller.
7 When cleaning has finished, repeat steps 3 to 6 for a total of two times.
8 Load A4- or letter-size plain paper in the Auto Sheet Feeder or Cassette and repeat steps 3 to 5 an
additional three times.
Once you get this done, try to copy 2-3 sheets of blank paper. Let us know what kind of results you get. You should also take a very close look at the position sensor in the ADF to make sure it is detecting the paper in the correct position.

Let us know if you have something more to know else accept the suggestion.
Thank You for contacting

Posted on Jul 09, 2010

  • marthur323 Jul 09, 2010

    I obviously asked the wrong question. It is the auto sheet feeder that is not functioning. The roller spins but the paper does not advance.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Do I fax pages face up or face down for a mx700 printer?

Face Down.

There is a diagram embossed on the top of the ADF that should show you that, with a diagram of a paper with a folded corner, and the "lines" represent the printed side of the paper.

Apr 20, 2011 | Canon MX700 Office All-In-One InkJet...

1 Answer

Won't scan adf

Just check the paper oncemore when you insert into it...

and while taking priting process do accordingly to your printer system configuration.

May 30, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer


remove power (turn off) machine, and open just to show the roller, and manually turn the roller just guide paper out.

Mar 24, 2010 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

There is a line down the right hand side of anything I scan on my MX700. Anyone know who to fix this?

roller in side is scored or worn and picking up line in rollers does it happen when you just print?
try to clean inside maybe a piece of debris is in there

Feb 18, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Canon image class 6550 adf area document to long error

You orginal feed rollers may be worn out. when this happens, the paper slips and the machine thinks the paper is too long.
You need to have the ADF rollers replaced.

Jul 06, 2009 | Canon imageCLASS MF6550 All-In-One Laser...

2 Answers

Canon PC 1060 will not SCAN

Cleaning the rubber rollers on the ADF may help it to pull the paper through; I did it on my 1060 and I think it helped. (This was suggested in another post some time ago.)

Press Additional Functions. Use arrow keys to find ADJUST/CLEAN; press SET. Use arrow keys to find CLEAN ADF ROLLER. Open the ADF. Press SET. Each time you press SET, the rollers will rotate a partial turn. With the corner of a soft cloth slightly moistened with isopropyl (rubbing) alcohol, wipe the black rubber rollers both on the bottom and top of the ADF. Push SET again and rub again, several times. (DO NOT use alcohol on the long white roller! Use a dry cloth only, if you want to clean it.) Push STOP/RESET when you're done.

Touch the rollers only after they stop--not while they are rotating!

No guarantees, but it may be worth a try.

Jan 18, 2009 | Canon PC-1060 Black and White Copier

1 Answer

CIR 2200 copier scanner cleaning? How do I do this?

Is the copier displaying it on the display pannel? If so you need to clean the small piece of glass to the left of the copy board glass. Use windex or rubbing alco, if its dirty you most likely get lines on your copies when using the adf. Also you may need to clean the white roller on the under side of the adf. If you open the adf there is a green knobe toward the front and you can spin it and clean the white roller. That should do it for you. If not you can always turn that warning OFF in your user settings. Good Luck...

Oct 02, 2008 | Canon Office Equipment & Supplies

3 Answers

Error Code 5100

Carriage error. Paper or the print mechanism is blocked.

It could mean the rollers don't grip the paper, there is torn paper keeping the rollers from turning, the paper can't stick to the rollers etc.,

Sep 01, 2008 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

Black lines

Here you go.
1. Put a paper on the glass don't use the ADF see if you printed copy has a black line on it.

If you do not have a black line on it, do the following.

Lift up the ADF tray go in to additional functions #6 Adjust/Clean and then #2 clean the ADF feeder.

The roller is in the top of the ADF feeder at the right and is white in color. When you press the (set) button you will see it spin.

Also clean the glass you have some whiteout on it. (Look at the glass real good when cleaning it).

Nov 19, 2007 | Canon imageCLASS D880 All-In-One Laser...

Not finding what you are looking for?
Canon PIXMA MX700 All-In-One InkJet Printer Logo

Related Topics:

159 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1986 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides