Question about Canon PIXMA MX700 All-In-One InkJet Printer

2 Answers

The ADF is not functioning on my canon mx700. The roller is spinning but the belt is not.

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  • marthur323 Jul 09, 2010

    My problem seems to be that the auto sheet feeder is not functioning even though the roller turns. There seems to be a belt underneath that does not function.

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2 Answers

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  • Canon Master
  • 4,737 Answers

Since your printer is Canon, let's respect their maintenance methods, before you take any action, follow the instructions below;

Method 1.
1. Remove any paper from the Automatic document feeder, 2. Open the feeder cover. 3. Check for any foreign objects like broken paper pieces, thread, hair etc.. 3. If you find anything, Move the paper release lever and remove them. 4. Clean the necessary components.

Method 2.
1. Remove the papers/documents from the Feeder {Adf}. 2. Close the Document Guides and again open it. 3. Push in a paper or document into the feeder (adf paper passage) and make sure you hear a beep sound. 4. If you can hear the beep, there's no problem with it. Go to next step.

Method 3.
Now check the adf cover, if it's shut properly or not. Try pushing and pulling the paper release level. If you see any unusual movement or misplaced parts, you need to make the corrections.

If all of the above doesn't fix, please do a complete cleaning, and verify that there's no problem with the roller and the belt. As you've mentioned that the belt isn't moving, you need to recheck it whether it's broken or displaced from it's position. Sometimes loose belt can cause this problem, in that case, you need to replace with a new belt.

For most users, cleaning the rollers and it's associate components do the trick, but let's see which is the best solution for you.
If you have further problem, please let me know with the details about your problem so that I can help you better.

Good luck.

Thanks for using FixYa.

Posted on Jul 09, 2010

  • marthur323 Jul 09, 2010

    how would I remove the belt to replace?

  • Lebanon Raingam
    Lebanon Raingam Jul 09, 2010

    Well, let me also ask you one more question, have you ever opened apart any Canon All-in-One printer before? if yes, simply unscrew all the screws using the suitable screwdriver (must be six sided and four sided screws), don't use screwdrivers which isn't fit on the screw's head, you may damage the thread underneath which will lead to permanent failure of the machine (like you'll never be able to close the cover and so the printer will not function without the cover being closed). After unscrewing, you'll be able to remove the outer cover and then the scanning unit. But if you have no previous experience with this type of printer, please don't do it, you may damage your printer, of course you can try but I don't recommend. All in one printers have many delicate components which can be tampered and broken very easily, even with simply opening. In this case, I would suggest you to call an experience tech and do it for you. [as an example for you, two years earlier when I was new with all these things, I spoiled two printers when trying to open them by unscrewing, since i was under training, no one blamed me, instead I learnt a lot from the incidents, but I still remember my mistake, so I don't want you to be the same and in your case, i guess you are not under any training].




    One more thing is that, if it's under warranty, you rather claim it before you put any screwdrivers on it, otherwise you'll not be able to claim it later once it's disassembled. This is all what I can suggest you, but if you wanna try, no problem go ahead and I hope you have the spare (extra belt) with you. Please keep ready what you'd need before you begin otherwise, you'll forget the fittings. This is a common issue (forgetting the screws holes, parts clippings etc..) and so most common people spend more for it. Let me tell you that when a machine is opened by a non-tech (common user), and later when it's given the professional or technician, they usually charger higher because, the machine needs to be re-fixed. I hope you understand what I mean, but it's upto you to do it or not. these are only my precautionary measures for you.


    *If you have further problems, please leave your reply so that I can check them in the morning, I have to retire now, need some rest, it's already morning here - without any sleep, definitely i'll give you the best possible instructions*




    Till then,


    Good luck.




    Thanks for using FixYa.

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  • Master
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Hi

If you have the User's Guide, it will show you how to open the ADF to clear any kind of paper jam. Anyway, just lift up on the ADF cover where the "Grasp" point is located. It is just a little difficult as it has a snap on each side to keep in locked in place during normal operation. Once you have it open all you can do from here is to check all of the rollers for any kind of paper jam or to look for any roller that looks out of place. Carefully rotate the rollers if you can and see if they turn up some more bits of paper. They may not rotate so don't force them. If they appear sticky or dirty, use just a damp wash cloth and wipe them off. Try and clean the full feed roller. Check the paper position sensor and verify that it can easily move and can detect paper in the ADF.

Here is the instruction on cleaning the ADF directly out of the Service Manual.

Follow this procedure:
1. Connect the power cord, and power on the machine.
2 Remove any paper from the Auto Sheet Feeder and Cassette.
3 Select the paper source with [Feed Switch].
4 Press [Menu] repeatedly until <3.MAINTENANCE> appears.
5 Use [Right cursor] or [Left cursor ] to select <ROLLER CLEANING>.
6 Press [OK].
The machine starts cleaning the roller.
7 When cleaning has finished, repeat steps 3 to 6 for a total of two times.
8 Load A4- or letter-size plain paper in the Auto Sheet Feeder or Cassette and repeat steps 3 to 5 an
additional three times.
Once you get this done, try to copy 2-3 sheets of blank paper. Let us know what kind of results you get. You should also take a very close look at the position sensor in the ADF to make sure it is detecting the paper in the correct position.

Let us know if you have something more to know else accept the suggestion.
Thank You for contacting Fixya.com

Posted on Jul 09, 2010

  • marthur323 Jul 09, 2010

    I obviously asked the wrong question. It is the auto sheet feeder that is not functioning. The roller spins but the paper does not advance.

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