Question about Sony Playstation 3 (PS3) Console
This is a common problem and Sony is offering to repair it at half the price of the console.However, you could try to grab a disk cleaner at wall-mart. The first thing to do if a DVD cleaning kit does not work is to preform a reset on the unit, with no disc in the unit power off and hold the power button until 3 beeps are heard or if you can bring up the main screen you can go right into the settings and reset the unit, now this is the first step before replacing the blu-ray drive/laser pickup assembly, however do note if you preform this type of reset you will lose any and all saved info on the unit, so please if you wish to save them connect an external hard drive and copy the files to that drive. If a hard reset does not cure the problem and the unit has the most resent updates then the disc drive or laser pickup assembly will need to be replaced, if you take the unit apart and give me the part number from your old one I can locate one for you if you wish to repair yourself, otherwise it would need to be taken in for repairs.
Let me know,if needed further assistance.
Hope i helped you.
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Posted on Jul 09, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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