I am getting these micro freezes on my router - no problem on the modem (has been checked, working fine) at totally random times, every 3-15 minutes or so. This means that e.g. Skype drops out or my Pokerstars connection disconnect for a bit. I don't know where to even start looking.
Try to lower the MTU setting on the router to 1492.
You can do this by accessing the router setup page by going to your browser and type in http://192.168.2.1 leave the password blank if you're asked for a password the hit submit. On the Internet WAN, change the MTU settings to 1492 hit on Apply Changes.
Or call the toll-free Supportrix Tech Support at 1-877-787-8749 and give "support call" as promo code for one free technical support call.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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hi, there are two ways to assit you on this issue.Either you can call belkin customer care which is a TOLL FREE no. on the product box and get assisted or else proceed with the following basic steps.
1. the product that you have is an obsolette.
2.Before troubleshooting the belkin product. Please connect your computer directly with the modem (without router)on the ethernet(lan) port and check for the solid lights on the modem after turning it on, after that check for internet connectivity, if you can go online, its fine else you need to contact your modem vendor and get fixed.
3. if u can go online, then connect your router isolated port to the modem amd your computer back to the router's lan port(port 1) and check for the solid internet,power,modem,lan lights on the router.
4. if all are solid lights , check you can go online else you can hold the reset button at the rear side of your router for 2 mins if you have a cable modem and then check for connectivity.
5. If you have a dsl connection , then better contact customer care, they assit you very well.
First, try to reset the router. Hold the reset button at the back of the router for 20 seconds then unplug the power. Make sure the modem is off as well. While the modem and router are off, double check your physical connection. Make sure the modem is plug into the Internet port of the router and your PC to port number 1. Power on the modem first, wait for the lights to go solid then power on the router. Check if the internet works fine.
First step of solution would be performing Reset. Press and hold the reset button about 30 seconds and release. Check again. If you need customized settings just type 192.168.2.1 in your browser and get into settings.
If issue persist please post for further troubleshooting.
I had the same problem. My Belkin N1 Router was constantly dropping the WiFi connection (every few minutes). I tried several solutions I found on different forums:
Change the channel selection from Auto to a specific channel -- I tried all 13 channels, but no improvement.
Update the firmware to the latest (Beta) version -- still no improvement.
Finally I enabled "Protected Mode" and the connection seems fine now. Hope this helps, and good luck!