Question about GE (PSS26MSRSS) Side by Side Refrigerator
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Posted on Jan 02, 2017
My fridge is running but not cold enough: Start out with the easy stuff first...make sure the lights go out when you close the door(s), make sure the doors are closing properly and the gaskets are closing fully and not torn. Check to make sure the evaporator fan in the freezer is working, this fan blows the cold air around. If the fan is not working, possible bad fan motor - check for power to the fan motor and also check the fan switches around the door openings, ( if your fridge has these switches, not all do ). A common problem cropping up in the last several years has been the air damper not opening up and allowing the cold air from the freezer to be blown into the fresh food section ( mostly on SxS refrigerators ). For many years the air damper was manually operated and now we have motorized controlled or temperature controlled or thermister and electronic boards controlling air dampers, and if this device sticks closed the FF section will normally warm up. An example picture of "one" style and an air damper ( called a diffuser by Whirlpool ). Next would be to check the condenser tubing, a good place to start is to make sure the condenser coils are not built up with dust!! Make sure the condenser fan motor is also working properly. Check for any "clicking on and off" noises from the compressor, is the compressor running.
The most common fridge "not cooling" problem is a frost free failure. Remove the access panel in the freezer section to expose the evaporator coils. If the coils in the freezer section get plugged up with frost, this frost will block the evaporator fan motor from blowing the cold air around. The fan blade can also hit this frost and either become noisy or stop altogether. Locating the defrost timer can be tricky....they are often hidden behind the back bottom corners of the fridge at the bottom, in the last few years the timers have been located in the ceiling of the fresh food section, and some behind the cold control cover. Once you locate the defrost timer, slowly turn the screw like wheel in the middle of the defrost timer with a straight screwdriver until the fridge shuts off. You are now in defrost. If the defrost heater(s) comes on now, replace the defrost timer and defrost thermostat. If the heater(s) does not come on, you can ohm test the defrost heater for continuity or volt test for 120 volts to the heater(s). If you have no power to the defrost heater(s) you can also bypass the defrost thermostat to see if the defrost heater will come on, join the 2 wires together to bypass the defrost thermostat. If the heater now comes on, replace the defrost timer and defrost thermostat. If the heater itself is bad, defrost the fridge with a hair dryer, replace the defrost heater* and defrost thermostat. If the defrost timer seems "hot" to the touch or is noisy ( like a ticking or screeching noise )...replace it.
*One new safety device added to refrigerators in the last few years has been a in-line fuse added to both sides of the defrost heater. If one of these fuses let's go, you must replace the whole defrost heater, as it comes as an assembly. If the defrost heater does not work, you should check for one of these fuses being open. Check it with a volt meter or ohm meter.
New link from Appliance Repair Aid on how the wiring circuit works for a frost free fridge, the link is here.
On a frost free refrigerator, the cooling coils should be in the freezer section. On a SxS style refrigerator the coils will be behind a cover on the back wall. On a freezer on top style the coils could be behind the back wall or under the freezer floor. Removing the cover and exposing the evaporator coils could be a valuable tool. Seeing what the cooling coils looks like may help split your not cooling problem. Totally covered coils with white snow is a frost free problem. A ball of ice on the coils and the rest of the cooling coils are bare or only a few coils frosted a little and the rest are bare is an indication of a system problem. Example picture one, example picture two, example picture three. System problems may be a leak in the refrigeration tubing, an inefficient not 100% pumping compressor.
Posted on Apr 03, 2009
i had the same problem and i replaced the defrost heater and it worked fine for about one month but now having the same issue. Most of the time from what I have heard it is the defrost heater (about $60 part). I might have another issue going on with mine like a defrost thermostat. Your defrost heater is right under the panel on the inside of the freezer section. remove white panel on back side of freezer section and remove two screws and two wires and replace it and you should be fine.
Posted on Apr 25, 2009
Need you to unplug and remove the back panel in freezer to examine the evaporator coil. Check the defrost element and the defrost thermostat. On the back of the refrigerator is a main control board located behind a panel screwed to the refrigerator back. With the power off through all of this I need you to inspect the control board for burn marks on both sides. Click on link below and enter your model or 1 of 34 models like yours. Place model GSH25JFR in model parts search this will lead you to the many similar models like yours. On diagrams on left of your screen count eight down that shows the circuit board. If no burn marks I will tell you how to test the other parts I mentioned,
Thanks, Sea Breeze
Posted on May 21, 2009
replace control board on back of unit there is a six by 10 inch cover on back your panel is in there cost aprox 169.00 dollers also replace bo0th thermisters bottem left of freezer looks like a white bullet the other is in fridge behind shelf trim located beside and underneath where the cold air blows into the fridge.
Posted on Aug 10, 2009
I would suggest fixing it . You only have 2 parts in the defrost system . A timer , and the defrost heater which comes with the bimetal , pt . # WR51X10031 .Most probable , is the defrost heater . You will need to remove the rear inside freezer panel , and defrost the coils with a hair dryer . After defrosting , 2 screws hold each ( 2 ) heater on , ant the defrost thermostat , just clips onto the top of the coils .
Posted on Nov 18, 2009
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