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No hp files on computer and computer doesnt recognize printer the printer is a hp psc 2355 all in one printer

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  • Swilin Sampson
    Swilin Sampson May 11, 2010

    Do you have the installation disk for your printer? What OS are you using?

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Hello Ke7mmm,

First, try a different USB port, and make sure all connections between computer and printer are secure.
Next, try to download the latest software/driver from your manufacturer's website. Here is a LINK.
Once you have reinstalled the latest software/driver, restart the system and see..

If that doesnt work, you may have to manually add a printer through the printers and faxes >add a printer section in Control Printer. Hope this helps..

Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FIXYA rating for my solution. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 20, 2008

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  • Swilin Sampson
    Swilin Sampson Apr 23, 2008

    Have you been able to resolve your problem? If you have,
    please close this problem ticket with a Helpful or FixYa! rating. I would be
    very grateful for your gesture of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid


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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






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      - The solution provides great advice on how to solve the problem.
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    Thank you for using FIXYA!





    IrishDruid




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