I'm trying to help fix a notebook with a few problems. After booting up, a black screen appears asking for a setup password. First, what happened to the notebook to create this problem and second, how do I fix it?
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Dear beanbean, This "lovely black screen" is a BIOS password screen. This shows up because somebody has set a boot-up password in the BIOS Setup. If you're lucky, the BIOS Setup is still unprotected, and you can access it as follows: When you turn it on, look for something that says "Press [button] to enter Setup" or "Press [button] to enter Setup Utilities." Press the corresponding button on your keyboard, and you should enter BIOS Setup.
Now two things can happen. Either you are permitted to access Setup, or you are prompted for the password. If you can access Setup, navigate to the Security tab and clear all set passwords.If not... then you can either reset BIOS by unplugging the computer, taking off the back, and removing the CMOS Battery (unrecommended), or you can call Toshiba support and ask for the master password (Most manufacturers have a master password, which will allow you to access Setup and remove the boot-up password) Hope this helps,Ericthecmh
If your reading this then your probably almost out of your mind with despair reading the hundreds of posts and articles saying to forget your data that you have to get a new hard drive,
I know how you feel as my HP pavilion has had the same blue screen asking for the 'drivelock multibay password' . the good news is i have fixed it just 5 mins ago.
I think that you have to get into the bios first. Lets see if I can show you how I helped it to boot up:
at the blue screen I pressed the F10 Key which took me into setup
i then selected the security tab
and then I think I selected drivelock password
and then selected the "Notebook hard drive" item where I tried to disable, with no success
PLEASE NOTE: at this point I noticed that each time that i tried to disable the password it kept returning to the item 'Notebook hard drive' . I thought to myself that maybe this is the password and not just an item on the list, so I carefully wrote down .. Notebook hard drive .. taking note of capitalization and spaces and then exited setup.
I then noticed that there was nowhere to enter the password so i carefully typed .. Notebook hard drive .. onto the keyboard, and waited. After about 1 min a small 'OK' appeared inside the blue box and my heart leaped for joy inside my chest.
I waited... and a black screen apeared with the wite cursor blinking
and I waited... this time about 5 mins passed and then windows started to load. Thank God!
I hope you get some joy out of this post and it's not too late for your notebook.
This is a known vista issue where it creates a backup of your profile for some reason there registry edits to try and fix it but a system restore is much easier. Follow the below steps to solve problem.
Turned computer on and immediately pressed F8 repeatedly until I got "Advanced Boot Options" select "Safe Mode" computer then opens safe mode login as admin if possible, with a "Help" window, in the help window there is an underlined "What is System Restore?" then select "Click to open System Restore" restore to a previous state before which the fault occurred. Click OK and after config changes should be good to go.
Entering the System Setup Program
1 Turn on (or restart) your computer.
2 When the DELL™ logo appears, press <F2> immediately.
3 If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft® Windows® desktop. Then, shut down
your computer and try again
On each screen, the system setup options are listed at the left. To the right of
each option is the setting or value for that option.
You can change settings that appear as white type on the screen. Options or
values that you cannot change (because they are determined by the
computer) appear less bright.
The upper-right corner of the screen displays help information for the
currently highlighted option. The lower-right corner displays information
about the computer. System setup key functions are listed across the bottom
of the screen.
The system setup screens display the current setup information and settings
for your computer, such as:
• System configuration
• Boot order
• Boot (start-up) configuration
• Basic device configuration settings
• System security and hard drive password settings
the password is under System security