Question about Acer Aspire 3000 Notebook

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Locked up notebook asking for a setup password

Hi,

I'm trying to help fix a notebook with a few problems. After booting up, a black screen appears asking for a setup password. First, what happened to the notebook to create this problem and second, how do I fix it?

Thanks,

Wendy

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  • Anonymous Mar 27, 2014

    trying to create a password online but it refuses and asks for 2 digits to be included

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Hmmm..well..try F2..to get to setup screen..and select password, and enter a new one(write it down somewhere).

what's causing this? could be a system failure, or perhaps an operating system issue.

Posted on Apr 21, 2008

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Posted on Jan 02, 2017

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2 Answers

When I turn the laptop on I see the Toshiba screen for just a second and then it instantly goes to this lovely black screen that says password= How this got there I have know idea. Can anyone help?


Dear beanbean,
This "lovely black screen" is a BIOS password screen. This shows up because somebody has set a boot-up password in the BIOS Setup. If you're lucky, the BIOS Setup is still unprotected, and you can access it as follows:
When you turn it on, look for something that says "Press [button] to enter Setup" or "Press [button] to enter Setup Utilities." Press the corresponding button on your keyboard, and you should enter BIOS Setup.

Now two things can happen. Either you are permitted to access Setup, or you are prompted for the password.
If you can access Setup, navigate to the Security tab and clear all set passwords.If not... then you can either reset BIOS by unplugging the computer, taking off the back, and removing the CMOS Battery (unrecommended), or you can call Toshiba support and ask for the master password (Most manufacturers have a master password, which will allow you to access Setup and remove the boot-up password)
Hope this helps,Ericthecmh

Sep 13, 2011 | Toshiba Satellite A105 Notebook

Tip

How I Found My 'Drivelock Multibay Password'


If your reading this then your probably almost out of your mind with despair reading the hundreds of posts and articles saying to forget your data that you have to get a new hard drive,

I know how you feel as my HP pavilion has had the same blue screen asking for the 'drivelock multibay password' . the good news is i have fixed it just 5 mins ago.

I think that you have to get into the bios first. Lets see if I can show you how I helped it to boot up:
  1. at the blue screen I pressed the F10 Key which took me into setup
  2. i then selected the security tab
  3. and then I think I selected drivelock password
  4. and then selected the "Notebook hard drive" item where I tried to disable, with no success

    PLEASE NOTE: at this point I noticed that each time that i tried to disable the password it kept returning to the item 'Notebook hard drive' . I thought to myself that maybe this is the password and not just an item on the list, so I carefully wrote down .. Notebook hard drive .. taking note of capitalization and spaces and then exited setup.
  5. I then noticed that there was nowhere to enter the password so i carefully typed .. Notebook hard drive .. onto the keyboard, and waited. After about 1 min a small 'OK' appeared inside the blue box and my heart leaped for joy inside my chest.
  6. I waited... and a black screen apeared with the wite cursor blinking
  7. and I waited... this time about 5 mins passed and then windows started to load. Thank God!
I hope you get some joy out of this post and it's not too late for your notebook.

above all have fun
Darryn Hope
www.darrynhope.com

on Jun 22, 2010 | Computers & Internet

1 Answer

My notebook wont even turn on completely with out it needing the missing or corrupt file. what do i do?


I assume you have XP OS, if so insert your XP cd in the rom, restart your pc and press F2 to enter bios setup, go to boot devices and select cd rom as 1st boot device, save and exit changes, the pc will boot and when prompt, start from cd, press enter, it will check the previous installed version and actually load windows, after loading it will give you a few options, use up and down arrows to select the option "press R to repair" enter on that option, when the dos screen (black screen) appears you will have the option to choose the volume that needs to be repaired (normally drive C) and that is option 1, press 1 and enter, now you will get C:/ or the system may ask you for a password (i hope you know that password) if not try to only enter, if that is accepted the C:/ will appear and then enter the following command, chkdsk /r and enter, make sure you insert the space after chkdsk and then press enter, this command will try to fix the missing file, hope that works for you

Dec 12, 2010 | Microsoft Windows XP Home Edition

1 Answer

I turn my computer on and


Hi there

The black screen that appears before the booting asking for password shows that you have activated security password through BIOS settings.

If nothing is working implies that you don't remember the password or activated it accidentally.

The only solution to your problem is to get into the BIOS settings an deactivate the security password or reset the BIOS settings.

thank you

Jul 24, 2009 | Toshiba Satellite A135-S2386 Notebook...

4 Answers

IBM Thinkpad has black screen with a lock icon


When i got black screen on my Windows 7 laptop when started pc, Windows Boot Genius helped me fix problem without data loss easily!

Jun 08, 2009 | IBM ThinkPad T23 Notebook

1 Answer

Dell XPS M1210 Administrator password and password log on problem


This is a known vista issue where it creates a backup of your profile for some reason there registry edits to try and fix it but a system restore is much easier. Follow the below steps to solve problem.

Turned computer on and immediately pressed F8 repeatedly until I got "Advanced Boot Options" select "Safe Mode" computer then opens safe mode login as admin if possible, with a "Help" window, in the help window there is an underlined "What is System Restore?" then select "Click to open System Restore" restore to a previous state before which the fault occurred.
Click OK and after config changes should be good to go.

Mar 19, 2009 | Dell XPS M1210 Notebook

2 Answers

Password help


Entering the System Setup Program
1 Turn on (or restart) your computer.
2 When the DELL™ logo appears, press <F2> immediately.
3 If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft® Windows® desktop. Then, shut down
your computer and try again
On each screen, the system setup options are listed at the left. To the right of
each option is the setting or value for that option.
You can change settings that appear as white type on the screen. Options or
values that you cannot change (because they are determined by the
computer) appear less bright.
The upper-right corner of the screen displays help information for the
currently highlighted option. The lower-right corner displays information
about the computer. System setup key functions are listed across the bottom
of the screen.
The system setup screens display the current setup information and settings
for your computer, such as:
• System configuration
• Boot order
• Boot (start-up) configuration
• Basic device configuration settings
• System security and hard drive password settings
the password is under System security

Mar 06, 2009 | Dell Inspiron 8500 Notebook

1 Answer

Dell 6100 laptop blank screen


Boot into the one that says, "Safe Mode with Command Prompt"

Once it's done it will ask for an admin password (sometimes) if it does just press the enter key, unless you set the Administrator password to something else.

Once your past that.

Type:

chkdsk /r

a message will pop up (sometimes) saying something about the disk being locked, blah, blah, blah.

Just press the Y key, then enter.

Restart the computer.

Let it do it's thing ( disk check will appear)

Let me know if this solves your problem.




Feb 28, 2009 | Dell Inspiron 6000 Notebook

1 Answer

Dell 530s unplugged for 5 months now asking for password?


I appears you have a Power on Password, the password is stored on an EEPROM chip and removing the BIOS battery will not reset or remove the password.
Try this password - Dell

Feb 25, 2009 | Dell InspironTM 1501 Notebook

2 Answers

Windows wont start up


dear karens25
try to boot in safe mode if the problem persist then u have to repair or reinstallyour os

Apr 09, 2008 | Toshiba Satellite L20-S310TD Notebook

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