Question about Apple iPod shuffle MP3 Player

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I have a ipod shuffle and cant get it to work

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Hello there Angela,

You can just reset your ipod shuffle in this case.

Hold your ipod facing its back. Now, adjust the switch on the back of iPod shuffle to the OFF so you wont be seeing the green color. Then wait for 5 seconds.Then adjust back the switch to play. Then try again if this fixed the problem.





Posted on Jul 09, 2010

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How long have you had the unit? If it's been a year and a half or 2 years your battery needs to be replaced. They loose their ability to retain a charge in that time frame, and when you test a good battery or a bad battery they will both read 3.6v as a tester does not put a load on the battery, meaning you have 3.6v when the unit is off but when it turns on (load) it drops to zero. You could also try resseting the unit, to do so follow these instructions. To reset iPod shuffle: Disconnect iPod shuffle from the computer (if connected). Move the switch on the back of iPod shuffle to the off position. Tip: When iPod shuffle is off, the green stripe by the switch is not visible. Wait 5 seconds. Move the switch on the back to the play in order or the shuffle position. The green stripe will be visible in either position. iPod shuffle is now reset. If after resetting iPod shuffle you are going to attach it to your computer, be sure to place the switch in the off position. If you were resetting as part of some troubleshooting steps, continue with those steps now. For general troubleshooting steps see the iPod shuffle troubleshooting and service FAQ. To reset iPod shuffle: Disconnect iPod shuffle from the computer (if connected). Move the switch on the back of iPod shuffle to the off position. Tip: When iPod shuffle is off, the green stripe by the switch is not visible. 1st generation 2nd generation Wait 5 seconds. Move the switch on the back to the play in order or the shuffle position. The green stripe will be visible in either position. iPod shuffle is now reset. If after resetting iPod shuffle you are going to attach it to your computer, be sure to place the switch in the off position. If you were resetting as part of some troubleshooting steps, continue with those steps now. For general troubleshooting steps see the iPod shuffle troubleshooting and service FAQ. http://docs.info.apple.com/article.html?artnum=302110 Hope this helps.

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