Question about Dolphin Maytronics Advantage

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Can I get the yellow tracks for my dolphin advantage without sending it back to Maytronics. It works great but the tracks are beginning to slip after extended use.

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  • Dolphin Master
  • 1,378 Answers

Yes you can...

To purchase them contact us thru our site at www.arrowpools.net and we can confirm which version of track you have and quote the price to ship them to you.

John

Posted on Jul 09, 2010

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Posted on Jan 02, 2017

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1 Answer

The track belt keeps dislodging from brush roller wheel...is the an adjustment to tighten so that track belt remains secure to brush roller wheel?


No...once they are stretched out, usually caused by softening of the track material due to water chemistry issues, the only solution is new tracks.

For pricing infomation please contact us using the dolphin button along the bottom of our site at www.arrowpools.net.

John

Sep 11, 2011 | Dolphin Maytronics Advantage

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Your Dolphin pool cleaner wont start up...


A common problem, especially with 'newer' Maytronics Dolphin brand pool cleaners is that you put the unit in the pool, or even try to turn it on after a cleaning cycle while it is still in the pool, and to that point it has worked fine. You turn the power supply on and nothing happens. You turn it off and back on and still nothing. You leave it, even over night, same thing. What do you do?

While I cannot tell you why it does this (we have a theory but can not confirm it) what usually works is to follow these steps...

1) Unplug everything. Unplug the power supply from the outlet and the Dolphin from the power supply.

2) Let the whole thing sit a couple of minutes (we want to allow any capacitors to discharge).

3) Be sure the Dolphin is out of the water and sitting upside-down on a level surface (Tracks pointing skyward).

4) Reconnect the Dolphin to the power supply and the power supply to the outlet.

5) With the Dolphin still out of the water, perform a self-test. Simply turn on the Dolphin. Within about 15 seconds it should begin to move. The tracks will spin in both directions with and without the impeller motor running at the same time. It is not unusual for the tracks to rotate at different speeds during this test. The test will last for 30 - 45 seconds or so. If it goes on indefinitely, turn it off and contact us for further direction.

6) Assuming the unit has now worked to this point, you should be able to put it back in the water and it will return to normal operation from this point on.

If it still won't run; it runs a few moments and quits the self-test; or runs continuously, contact us thru the Dolphin service form along the bottom of our home page at www.arrowpools.net.

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on Dec 16, 2009 | Dolphin Maytronics Diagnostic Robot...

1 Answer

I love my Dolphin Dynamic 342348BU47 I have had her for two years, her name is Daisy. One side of her track will not run. I turn her on she moves forward 6 inches then back 6 inches then stops. I have...


Check inside the side plate on the side that won't move for debris such as goggles or swim toys. If nothing is jamming the track the motor might be bad or the wheel tubes that connect the tracks together could be damaged so check those as well.

John

Jul 11, 2011 | Dolphin Maytronics Advantage

1 Answer

I need to change the tracks on my Dolphin pool cleaner. I have never taken it apart. Am I asking for trouble if I do this myself? Should I send it back to the manfacturer?


I just did this myself and no problem. You will need a short phillips head screwdriver (and small hands) to remove all the screws on the inside walls and pull the outside panels off. You will then see how the old tracks run on the wheels so you can put the new ones on the same way. I did one side at a time and that was easier. You may need a helper to replace the rollers in their slots once the new tracks are on; they are tight.

Aug 02, 2010 | Dolphin Maytronics Advantage

1 Answer

My dolphin cleaner runs for a couple of minutes and then shuts down. What could the problem be?


It is usually either the power supply or the motor unit or both. None of those items are considered do-it-yourself repairs. For information on sending the unit in for service you can check with the manufacturer at www.maytronicsus.com or try us at www.arrowpools.net. If the unit is several years old and in need of repair and also the replacement of wear items such as brushes and/or tracks, it can be cost prohibitive to fix. It is helpful if you get the serial number from the units casing when you contact us or Maytronics so we have an idea of how old it is.

Nov 23, 2009 | Dolphin Maytronics Advantage

1 Answer

Dolphin will go fwd for so long and then stop,


It is probably a motor issue. For information on servicing a Dolphin please complete our dolphin service form available at www.arrowpools.net.

Sep 03, 2009 | Dolphin Maytronics Advantage

1 Answer

My dolphin diagnostic cleaner for my below ground pool, just stopped after years. I went to turn it on yesterday and there is power to the power box as the light goes on, but the unit is not moving. I am...


If your unit has a fuse it will be on the back side of the power supply. If the light on the power supply switch is on, it will not be the fuse though.

Try turning the cleaner upside down on the deck and connect it as you otherwise would. Power it up and it should go through a self test process that takes about 40 seconds to complete. If it turns the tracks in both direction with and without the impeller turning, it is fine and will likley start working in the pool again.

If not, contact us through www.arrowpools.net and click on the FAQ and then Dolphin cleaner catagory. You can also use the Dolphin Serice button for information about sending it in for repair.

Jul 03, 2009 | Dolphin Maytronics Advantage

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