Question about HP PSC 1315 All-In-One InkJet Printer

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I have an hp 3150 all in one printer. Every time I turn it on to print a document it prints a test page. I am out of color ink so it doesn't print the additional numbers and lines to align the printer. I cannot get it to stop printing the test page.

Posted by Anonymous on

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I know your problem and i want to know that have you changed or refill your cartridge?.

if yes
place one plain paper in the tray.
it will print the test paper
print it and place it on the scanner with the printed side down.
press the scan button from the printer
printer will blink the light for some time and stop blinking
now it didn't print test print every time you print

thanks

Posted on Jul 09, 2010

  • jayfaber Jan 03, 2011

    Thank you! You just helped another with the very same problem. Happy New Year!

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Welcome to FixYa!
Here's how to stop the unwanted print out of test pages.
1. Let the printer print the test page.
2. Place the printed test page in the scanner face down and wait for 10 seconds.
3. Press the scan button of the printer to scan the printed test page. Make sure that the printer scanned the document properly.
That's it. Every time you install a new cartridge, the printer aligns the print cartridge as well as testing/aligning the scanner.
Note: Try to look at the top of the test page, it should have instructions to place it in the scanner.
I hope that this will help. Think you for using FixYa. Jas247

Posted on Jun 05, 2011

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Posted on Jan 02, 2017

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I replace my cartridges it says refer to printer documentation and will not print


These types of severe HP 74 black or HP 75 color ink cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the respective HP 74 black or HP 75 color cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure. I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test, refer to video so you understand how to read the print out). You may also bypass the error (temporarily) on most models which use HP 74/75 cartridges.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


CONTACT CLEANING / SERVICE TEST DIAGNOSTICS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Print Self Test Page:

1. Press and hold the CANCEL button.
2. Press the COLOR COPY button. Release both buttons.
3. The self test page should print. The printed pattern will verify printer is generally functional

--- The self test page is a 'forced' test print whether the ink cartridges are good or bad. Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

C. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure or .pdf document at the following links on how to activate and read the service test report: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

NOTE: You may also refer to this document for specific printer model 'Tap 41' diagnostic & 'Cartridge Error Bypass' step-by-step instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


ERROR BYPASS OPTION (TEMPORARY ONLY):

NOTE: It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only), please refer to link above/below for video/documentation instructions: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/04/HP-74-75-Problem-Resolution_v10.pdf

However, if the cartridge is determined to be electrically damaged, largely dependent on the 'Tap 41' diagnostic test results, the cartridge will eventually need to be replaced with a new one. With a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has severe internal electrical damage and will need to be replaced.

------------------------

*Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process. The "Incompatible Print Cartridge(s)" / "Print Cartridge(s) Problem" / "Refer to printer documentation" / "Cartridge Error: Cartridge must be replaced" / "Cartridge in left/right slot is not intended for use in this printer" / "Now printing alignment page" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also note that it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active electrical state of both cartridges.

For additional printer diagnostics information please visit: http://inkjet411.com/?page_id=1813

NOTE: If you are interested in the top 'refill friendly inkjet printer models', our suggested list is posted on-line and our internal labs have verified there are no issues (with ink compatibility or color output/richness) with all of these models: http://inkjet411.com/?page_id=3585

---
CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors. We do NOT suggest refilling these types of ink cartridges.....refilling of HP 74/75 original/genuine ink cartridges is only suggested!

HP 74/75 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=WqnHRFpbo0w
---

If you ever need to purchase a new HP 74/75 ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating and provide a 1-year warranty and free shipping over $20 (products available to US residents only).

HP 74 Cartridges:
https://inkplicity.com/shop/?slug=advanced_search_result&keywords=HP%2074

HP 75 Cartridges:
https://inkplicity.com/shop/?slug=advanced_search_result&keywords=HP%2075

---
For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

May 21, 2015 | HP Photosmart C5280 Printer

1 Answer

My lexmark P 3150 will power on and feed paper thru but nothing else works. What could be the problem


Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.


If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

  1. On your computer, go to Start menu.
  2. Go to Programs.
  3. Go to Lexmark P3100 Series folder.
  4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

After printing the test page, try to print a document again to verify that the problem is fixed.

Jan 04, 2012 | Lexmark Office Equipment & Supplies

1 Answer

Hp printer power light keeps blinking -- wont print any document


Turn both your printer and computer off then after a few minutes turn back on. This should cancel the print job.

May 28, 2010 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Black ink will not print on Photosmart C6150; Ink


I'd do the reboot of the printer.Turn it off,unplug for 60 seconds,plug it back in,turn it back on and see if the black will work.After plugging back in it should clean the print head and then you can do a test page to make sure.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00728224&cc=th&lc=en&dlc=en&product=1153494
This site will show you how to print a test page.

Jan 24, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

It is printing the wrong colors. My reds are


Step one: Check the ink cartridges HP doesn't guarantee the quality or reliability of non-HP ink. If the ink cartridges have been refilled, try replacing them with genuine HP ink cartridges.If you have checked the ink cartridges and are still experiencing a problem, proceed to Step two. Step two: Print a test page
  1. Verify that there is plain white paper in the input tray.
  2. Press the OK and Help buttons simultaneously. A two-page Extended Self Test Diagnostic Page prints. Figure 1: Extended Self Test Diagnostic Pagec00728269.gif
  3. In the Print Quality Pattern section on the second page of the test page, look at the color blocks for any lines. Figure 2: Print Quality Patternc00728270.gif
  4. If the colors are still wrong in the Print Quality Pattern color blocks, print a document to determine if the issue has been resolved.
If you have completed all of the steps above and are still experiencing a problem, proceed to Step three. Step three: Check the printer settings
  1. In the software application you are trying to print from, click File and then clickPrint . The Print dialog box opens.
  2. Verify that your printer is selected and then click Preferences . The Printing Preferences dialog box opens.
  3. Click the Printing Shortcuts tab.
  4. The Printing Shortcuts tab lists most printing needs, but you might need to modify some of the options. Options on the Printing Shortcuts tab include:
    • General Everyday Printing
    • Photo Printing Borderless
    • Photo Printing with white borders
    • Two Sided (Duplex) Printing
    • Presentation Printing
    • Fast/Economical Printing
    • Postcard Printing
    • Hagaki Printing
    NOTE: These are general printing shortcuts with pre-selected settings.
  5. To change the settings from those available on the Printing Shortcuts tab, click the Features or Color tab. Options on the Features or Color tab include:
    • Print quality : If you are unhappy with the quality of your printouts, try increasing the print quality. To print more quickly, try decreasing the print quality.
    • Paper type : If one of the options matches your paper type exactly, choose it rather than Automatic.
    • Paper size : Make sure this matches your paper.
    • Print in Grayscale : Print a document in shades of gray.
    • Orientation : Specify how the document is positioned on the page.
    • Paper Source : Select the tray that you want to use for printing.
    • Two sided printing : Print on both sides of the paper.
    • Color Management : Specify the color space that the printer will use to interpret image data.
    • Pages per Sheet : Specify the number of pages in the document that will be printed on each sheet.
If you have completed all of the steps above and are still experiencing a problem, proceed to Step four.

Nov 07, 2009 | HP Photosmart C6280 Printer

2 Answers

Slow printing


Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.

Jan 26, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

My C3100 HP all-in-one printer prints a test page everytime I want a single copy. How can I print before wasting ink on a test page?


cannot load new ink cartridge c 3150 black cartridge keeps popping out when you close acces door help thanks harry

Apr 23, 2008 | HP Office Equipment & Supplies

9 Answers

HP Photosmart C3100 series


I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

Dec 26, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Problems with Color printing


Click Start - All programs - HP - HP Solution center.

Click Settings - Print settings - Printer settings

Click on the Features tab. Set the print quality to best. Click on the Colors tab. Under color management - Enable the option Managed by Application. Click OK . close solution center. Try to print.

Dec 22, 2007 | HP Photosmart C3180 All-In-One InkJet...

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