Question about SanDisk Sansa e200 MP3 Player
I've done all of these steps that I saw others suggest to other users:
-Show hidden files and folders
I tried it several times and it did not do a thing: My music, video, and photo folders are all gone. I don't care about the others, but my music is gone and when I do upload music, it doesn't show up on the player and it still doesn't have any songs.
I've done almost everything I could possibly do, but still, when I click Sansa e250 on "my computer", I still see the sentence: "5 objects(plus 7 hidden)".
Please try help me, it'll be very appreciated
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 26, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
1. Double click on My Computer.
2. Click on the Tools menu in the top menu bar.
3. Click on Folder Options...
4. Click on the View Tab
5. Click on the little button next to "Show hidden files and folders" (in the Advanced Settings box)
6. Click OK.
7. Double click on Local Disk (C:)
8. Double click on the Documents and Settings folder
9. Double click on the folder with your user name
10. Double click on Application Data. (That folder will be dimmed)
11. Double click on the Microsoft folder.
12. Double click on the Templates folder.
13. Right click on the Normal.dot file and delete it
14. Now you need to hide your hidden folders again
15. Click on the Tools menu in the top menu bar.
16. Click on Folder Options...
17. Click on the View tab.
18. Click on the little button next to "Do not show hidden files and folders" (in the Advanced Settings box)
19. Click on OK.
20. Close all the open windows and you are done!
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