Question about Logitech QuickCam Communicate STX Personal Web Camera
I have Logitech QuickCam Communicate STX installed by Window XP searching internet for the updated driver. I communicate with friend in Skype, My image in my video screen can not move (stay still), my friend's image video working fine. On my friend side, both image video working fine too. I don't know why only my image in my video screen has problem. I double click my Logitech QuickCam Communicate STX inside File Manager to acivate it. The image video working properly. Would it be the Skype compatiblity issue?
Thanks your help
No, its not a Skype issue. You may just need to download the correct software for your Logitech camera. You can download it HERE.
Next do a clean install..This is different from a regular install. Please follow the procedure carefully.
Removing the software and reinstalling it using a "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation of software.
1. Unplug the camera from the computer. Later you will be prompted by the software to plug in the camera; do so at that time only.
2. Open the Windows Control Panel.
3. Open the Add / Remove Programs window.
4. Locate the listing for the software and remove it. When prompted to remove the camera drivers files, click Yes.
The following is the procedure for a 'clean boot'. I am assuming that you have XP. If you have a different OS, just let me know and I will send you the appropriate procedure to boot clean in that OS.
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart
After restarting, reinstall the downloaded software. Next, do the following:
1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer
Hope that helps...Should you have any further questions, please feel free to post them here.
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Posted on Apr 26, 2008
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