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New installation on Toshiba lap top. Unable to transfer data from Quicken 99 on IBM lap top. IBM did not recognize flash drive. Copied to email and sent from IBM. 3 messages below with attempts to add them to the Quicken 2008: "Authentication of convert - stub dll failed because it could not find a requied file. Please re-install Quicken to convert your data file." 2nd try: "Quicken is unable to open the data file c:\documents and settings(Barbaraqdf For assistance, contaft customer support. Choose Hellp menu>Product and Customer Support" 3rd try: "Quicken is unale to open the data file: C:\Documents and settings\Barbara\Desktop\Quicken bu\Barbara qdf For assistance, contact customer support, choose Help Memu>Product and customersupport."

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  • billian2 Apr 24, 2008

    Followed your recommendaiton to uninstall and then reinstall it. Program was then able to successfully accept the emailed data from the old Quicken version and convert it to Quicken 2008. It only pulled up a portion of all the data. The oldest date on the old program was 4/11/68,which was correct, but information was only added on Quicken 2008 up to 10/10/1999 instead of 4/22/2008.

    I did install the flash drive CD at the beginning but it did not copy the data from the IBM. Could send a copy of the data forwarded on the email from the IBM if that would be helpful.

    Thanks for the help thus far. billian2

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Try reinstalling Quicken 2008 after uninstalling it first via 'Add/Remove Programs" in Control Panel. this should help.

Also check out THIS article on converting Quicken files to new versions and other info..It may prove to be quite useful..

As for the IBM Laptop not recognizing the flash drive, generally they come with a driver CD. Try installing that on the IBM and see. If you do not have the CD, you should be able to find the driver from the manufacturer's website, or do a google.

Should you have any further questions, please feel to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FIXYA rating for my solution. I would be very grateful for your show of appreciation.

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IrishDruid

Posted on Apr 19, 2008

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  • Swilin Sampson
    Swilin Sampson Apr 24, 2008

    could it be that the emailed data was incomplete due to file size restrictions? If that be the case, can you not transfer the data directly, say using a flash drive?
    Sorry if I sound a bit naive, but I am not too familiar with Quicken...

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





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    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
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    Should you have any further questions, please feel free to
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    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






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