Question about Brother MFC-5440CN All-In-One InkJet Printer

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Connecting printer to computer

How do I connect my brother 5440n 5 in 1 to my computer if it has no USB outlet on the printer??

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Loss of power when printing


  1. Is the printer off?
    Press the I on the power switch to turn the printer on.
  2. Is the power cord loose or disconnected?Turn the printer off and connect the power cord properly. Turn the printer on again.
  3. Is the printer connected to a correctly rated outlet/socket?Connect the printer to an AC power outlet/socket that you know works. Do not connect any other equipment to the outlet/socket. Do not connect the printer to an auxiliary power outlet on the back of a computer.
  4. Is the printer defective?Turn the printer off immediately, disconnect the power cord from the outlet/socket, and contact your dealer or Brother Customer Service.

    Still having Problem Then follow Us For
Brother Printer Support

Mar 23, 2014 | Brother MFC Office Equipment & Supplies

4 Answers

MFC_5840CN Will not print, not showing


Typically, a Brother machine stops printing, because the connection between the computer and the Brother machine is lost. There are multiple reasons for a lost connection.
  1. The Brother print driver is Offline.

  2. The Brother printer driver is not set as the default printer driver.

  3. The computer, not the monitor, connected to the Brother machine is set to go into sleep or standby mode. When the computer goes into sleep or standby mode, the connection between the computer and the Brother machine is lost and needs to be re-established.
Follow the steps below in order to re-establish the connection between the Brother machine and the computer:
  1. Verify that the Brother machine is connected with a USB cable and is not on a network.

  2. Verify the power cord and USB cable are securely connected. If the USB cable is loose on either end, disconnect and reconnect the cable securely. Test the machine by trying to print. If the machine does not print, go to STEP3.

  3. Cycle the power of the Brother machine by unplugging the power cord from power outlet, wait approximately one minute and plug back in. Once the Brother machine displays the date and time after plugging it back in, test the machine by trying to print. If the machine does not print, to Step 4.

  4. Reboot the computer connect to the Brother machine and then try to print again.

Apr 01, 2008 | Office Equipment & Supplies

1 Answer

My brother mfc-290c printer will not print. I install new cartridges. I have tried to find the drivers online but when I download it its says its "Binary File" and it wont open. I also got a copy...


Open your Control Panel. Click on "Add/Remove Programs". Scan the list of programs in the "Add/Remove Programs" pop-up window for your Brother Printer, then uninstall ALL software that is affiliated with your printer. When you have uninstalled all the software, restart your computer. When your computer is restarted, click on this link:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc290c_all
When the link opens, in the first box, scroll down and select the Windows XP Professional x64 edition. In the next box, select your language. Then click on the "Search" button. It will open a new page...select the link in the first box that says "Download & Information". When it opens the next window...click on the "Download" button.
STEP 1: VERIFY THE CABLE CONNECTION
Remove the USB cable from both the computer and the Brother machine. Leave them unplugged for a few seconds, and then reseat the cable into both devices. Make sure the interface cable has a secure connection to both the Brother machine and your computer. Note: The USB port can be accessed by opening the scanner cover. The correct port is labeled with the word USB and a symbol that looks like a pitchfork with dots on the ends. Ensure that the cable is not in the adjacent network port (For applicable models).
Note: Brother recommends you use a type A/B 1.1 or 2.0 USB cable that is 6 feet (2 meters) or less, directly connected from the Brother machine to an available port on your computer. Other cable configurations may work, however connection loss is common. For troubleshooting purposes, do not connect your interface cable through any hubs, splitters, or other pass-through devices.

STEP 2: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS
A. If the LCD screen is blank, then the Brother machine is not powered on. Verify that it is plugged into a working outlet and any power switches are turned to the ON position.
B. Check the LCD screen for any error messages. An example would be Paper Jam or Ink/Toner Empty. If the LCD screen shows an error, troubleshoot to clear the particular problem.

STEP 3: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
A. On the computer Click START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Verify that the Brother printer in the list. If the Brother printer is listed, continue to STEP 4. If the Brother printer is not listed, the driver may not be installed properly. Refer to STEP 9 to reinstall the Brother driver.

STEP 4: VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark on the icon. If it is not set as default:
While in the Printer folder, set your Brother machine as the default printer by RIGHT CLICKING on the Brother printer and selecting SET AS DEFAULT (PRINTER).

STEP 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
(Printer) Status: Ready (Could also state: OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and uncheck USE PRINTER OFFLINE or select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING or select RESUME PRINTING. This should allow the printer to resume printing.

STEP 6: ATTEMPT A TEST PRINT
A. Right-click on your Brother driver and select PROPERTIES.
B. On the GENERAL TAB, click the PRINT TEST PAGE button. If the test page prints, then your issue is resolved. If the test page does not print, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 7.

STEP 7: VERIFY PRINTER PORT SETTINGS
A. Locate the Brother printer in the list. Right click the printer and left click PROPERTIES.
B. Click on the PORTS TAB of DETAILS TAB (depending on your operating system) and verify the port your machine is set for. The port should be USB00x. (x is a number).
C. If the port is set correctly and no other ports are available to choose from, no changes will be made. Continue to STEP 8.
D. If you changed ports, try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. If there are multiple USB virtual ports, try the different available ports. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 8. If there are multiple USB virtual ports, try the different available ports.

STEP 8: CYCLE THE POWER TO THE BROTHER MACHINE.
A. Turn off the power to the Brother machine by disconnecting it from the power source.
B. Wait about 30 seconds and power the machine back on.
C. Try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 9.

STEP 9: REINSTALL THE BROTHER DRIVERS
Please close all applications before running the Repair MFL-Pro Suite.
A. The machine must be turned ON and the interface cable must be connected from the Brother machine to your computer.
B. Turn on your computer. Note: you must be logged on with Administrator rights.
C. Insert the supplied CD-ROM for Windows into your CD-ROM drive. If the language screen appears, select your language. If you are not prompted with the language screen, go to (MY) COMPUTER, then double click on the MFL-PRO icon.
D. The CD-ROM main menu will appear. Click ADVANCED.
E. Click on REPAIR MFL-PRO SUITE.
F. When the software prompts to turn off machine and disconnect the USB connection, do so then click YES.
G. When the Brother MFL-Pro Suite Software License Agreement window appears, click YES if you agree to the Software License Agreement.
H. Choose STANDARD or LOCAL CONNECTION and then click NEXT.
I. When the Connect the Machine screen appears, connect the USB cable from the Brother machine to the computer.
Note: DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer. It is recommended that you use a type A/B USB 1.1 or 2.0 cable, 6 feet or less.
Lift the scanner cover into the open position.
Connect the USB cable to the USB socket. You will find the USB socket inside the machine on the left if viewing from the front of the machine. If your machine is also network-capable, ensure that the cable is NOT connected into the network port.
Carefully route the USB cable through the trench and out the back of the machine and connect to your computer. Make sure the cable does restrict the cover from closing or an error may occur.Gently close the scanner cover using the finger holds on both sides.J. Turn on the power to the Brother machine by connecting the power cord. The installation should automatically continue.The installation screens appear one after another. Please wait. It will take a few seconds for all the screens to appear. DO NOT try to cancel any of the screens during this installation.continue the installation.M. When prompted to restart the computer, select YES, I WANT TO RESTART MY COMPUTER NOW, and click FINISH.

Oct 09, 2011 | Brother MFC-290C Multifunction Color...

1 Answer

Myy Brother MFC5460 will not print at all. Printer status says it is ready, but the printer never receives the print material. The information remains in the print queue. Work Offline is not checked, so I...


How is it connected?
If its connected via usb cable just follow the steps below:
1. Make sure that Mfc5460cn lcd shows date & time. 2. Disconnect the usb cable from the computer and printer. 3. Turn off the printer and unplug it from the power outlet. 4. On the computer, cancel the document on queu. Go to printers folder and right click on the Mfc5460cn icon and left click on cancel all documents. 5. Reconnect the usb cable from the printer then to your computer. Make sure that it is connected securely. 6. Plugged the printer back to the power outlet and then wait for the lcd to show date & time. 7. Open the printers folder again. Make sure that the status is ready document 0 8. Right click on MFC5460cn then left click on properties. ON the lower left side of the window click on print test page.
The printer should print a test page. And it should work,
Hope this helps. Rate if it works. Thanks

Apr 09, 2011 | Brother MFC-5460CN InkJet Printer

1 Answer

The pages print off and are fine on one side but on the other side it's a double copy - as if it's printing over itself.


Try this:
Please close all applications before running the Repair MFL-Pro Suite.
1. Turn off and unplug the machine from the AC outlet and disconnect it from your computer, if you already connected an interface cable.
2. Turn on your computer. (For Windows 2000 Professional/XP, you must be logged on with Administrator rights.)
*Note: On Windows 2000 and XP systems, you can check to see whether youhave administrator rights by right-clicking on the "Start" button. If you see the text "Explore All Users", you have administrator rights. If you do not see this text, you do not have administrator rights. Try to log on to the computer using a different user name, or computer manufacture for support; if your computer belong to a network You will need to contact your network administrator to give you permission to install the software
3. Insert the supplied CD-ROM for Windows into your CD-ROM drive. If thelanguage screen appears, select your language. If you are not promptedwith the language screen, go to My computer, then double click on the MFL_Pro icon.
4. The CD-ROM main menu will appear. Click on REPAIR MFL-PRO SUITE.
5. Click YES, when prompt the software to turn off machine and disconnect parallel/usb connection.
6. When the Brother MFL-Pro Suite Software License Agreement window appears, read the agreement, then click YES if you agree to its terms.
7. Select LOCAL CONNECTION, and then click NEXT. The installation will continue.
7a. For some models, you will be prompt to select USB or Parallel connection following step 7. Please select the cable connection you areusing, then click next.
8. When prompted to #Connect the Machine#, connect the USB or Parallel cable to your PC, and then connect it to the machine. (DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. For Parallel connection, please use cable 6 feet or shorter. Brother recommends that you connect the machine directly to your computer.)
9. Plug in the power cord and turn on the machine. It will take a few seconds for the installation screen to appear. The installation of the Brother drivers will automatically start. The Found new hardware wizard windows will appear one after another. Please DO NOT try to cancel or click on any options for the Found New Hardware Wizard. Just wait and the installation program will make the necessary selection for you.
10. When the On-Line Registration screen is displayed, click Brother Registration to register your device with Brother. You can also click onScanSoft Registration to register the ScanSoft Paperport software. If you have previously registered with Brother or Scansoft, click Next.
11. Click FINISH to restart your computer.
The MFL-Pro Suite, Brother Printer driver and Scanner driver have been reinstalled and the installation is now complete.

Oct 31, 2010 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Want to use printer to scan document to my computer, printer says to check connection when scan button is pressed. printer is directly connected to computer via USB. what do I do now


USB/PARALLEL CONNECTION USERS:
The Check Cable message generally indicates that there is a communication or connection loss between the computer and the Brother Machine. To resolve this issue perform the following steps:
PART 1: VERIFY THE CABLE CONNECTION
1. Verify that you are using the proper interface cable with your Brother machine. Brother recommends you use an interface cable that is 6 feet (2 meters) or less, directly connected from the Brother machine to an available port on your computer.
a) For USB cable users, a type A/B 1.1 or 2.0 USB cable is recommended.
b) For parallel cable users a Shielded IEEE 1284 compliant cable is recommended.
c) Other cable configurations may work, however connection loss is common. For troubleshooting purposes, do not connect your interface cable through any hubs, splitters, docking stations, or other pass-through devices.
2. Check the cable connection to the brother machine. Remove the cablefrom both the computer and the Brother machine. Leave them unplugged for a few seconds, and then reseat the cable on both ends to ensure a secure connection. For USB users, ensure the USB cable is plugged into the Brother machine's USB Port, not the LAN port if applicable.
3. Restart the Brother machine. Cycle the power off for 15 seconds, and then back on.
PART 2: VERIFY THE DRIVERS ARE INSTALLED
1. Open the Scanners and Cameras Control Panel: Click START -> (SETTINGS) -> CONTROL PANEL -> SCANNERS AND CAMERAS (Note: You may first have to click on PRINTERS AND OTHER HARDWARE or HARDWARE AND SOUND)
2. Verify that the Brother scanner is listed. If the Brother scanner is listed, continue to PART 3. If the Brother scanner is not listed, continue to PART 6 to install the driver.
PART 3: RESTART THE WINDOWS IMAGE ACQUISITION (WIA) SERVICE (WINDOWS XP/VISTA USERS ONLY)
1. On the computer, Click on START -> RUN or in the START SEARCH line.
2. Type: SERVICES.MSC and press ENTER.
3. Locate WINDOWS IMAGE ACQUISITION (WIA) Service, and double click on it.
3a. If you are not able to locate the service, this indicates and operating system issue. This service exists on all Windows XP/Vista computers. Contact your computer OEM for further support.
4. Check the STARTUP TYPE, and make sure it is set to AUTOMATIC. If itis set to anything else change it to AUTOMATIC.
5. Verify the Service Status.
a) If the Service is STARTED, press STOP, and then press START to restart the service.
b) If the Service is STOPPED press START to restart the service.
*Note: If you receive any error message while restarting the service, orare not able to start the service this indicates an operating system issue. This service controls all scanning operations. If the WIA Service is not started, you will not be able to scan from any scanner, and refer to the Computer OEM for further support.
6. Close WINDOWS IMAGE ACQUISITION (WIA) Service, and close the Services window.
7. Attempt another test scan using the SCAN button on the Brother machine. If the scan is unsuccessful, continue to PART 5.
PART 5 - APPLY THE SCANNER PATCH BrWIARegRepair.exe (WINDOWS XP/VISTA USERS ONLY)
1. While connected to the Internet, on your computer, Click on START -> RUN
2. Erase anything in the open box and type: http://209.215.81.199/download/mfc/BrWIARegRepair.exe
3. Click OK
4. Click SAVE. For the Save-In location choose DESKTOP and click SAVE again. This will save the file to the Desktop.
*NOTE: If DOWNLOAD COMPLETE appears, click CLOSE
5. Go to the Desktop and locate the zip file BrWIARegRepair
6. Click UNZIP. You will receive a message stating: 1 file unzipped successfully. Click OK and close the WinZip Self Extractor window. Thefile will automatically be extracted to a Brother folder on the desktop.
7. Go to the Desktop and locate a Brother folder. Double click the Brother folder and then double click the BrWIARegRepair.exe file in the folder.
8. When you see the following message: SETUP COMPLETED PLEASE CLICK OKAND THEN RESTART WINDOWS FOR THESE SETTINGS TO TAKE EFFECT. Code X. (NOTE: X will be 1, 2, or 3). Make a note of the code and restart your computer.
9. Once the computer restarts attempt another test scan using the SCAN button on the Brother machine. If the scan is unsuccessful, continue toPART 6.
PART 6: UNINSTALL AND REINSTALL THE BROTHER DRIVERS
Before you perform the uninstall, ensure that you have the software CD or access to the Internet to download the software needed to reinstall.
1. On the computer click on START -> (ALL) PROGRAMS -> BROTHER -> MFL-PRO SUITE -> UNINSTALL. If the software is not present continue to step 4.
2. When asked to confirm that you want to completely remove the software, click OK.
3. When the uninstall is complete, you will be prompted to restart the computer. Click YES.
4. Once the computer restarts, reinstall the software. For instructions, refer to the solution: How do I setup/install my Brother machine with a local (USB/Parallel) connection? #OR- How do I download and install my Brother machine using a local (USB/Parallel) connection?
5. Once the software has been reinstalled, attempt another test scan using the SCAN button on the Brother machine. All drivers have been reinstalled, and the issue should be resolved.

Oct 31, 2010 | Brother MFC-685cw InkJet Printer

1 Answer

SCANNING WITH A BROTHER DCP 7020


I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:

For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
& Software
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
USB hub.
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.










Dec 11, 2008 | Brother DCP 7010 Multifunction Laser...

1 Answer

No USB Port on printer


It is inside the printer, near the ink cartridges.

Apr 19, 2008 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

DCP-130C


Try another usb plug-in from pc mainboard. It might be that the 5 volt usb power supply has some affect to your pc. Do try another usb cable, too.

Best way to see it clear is to connect the dcp to another pc/laptop with drivers installed.
If the same prob comes up the dcp has a defective usb outlet and needs replacing the printer maincirucit board.

Dec 23, 2007 | Brother DCP 130C All-In-One InkJet Printer

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