Question about Computers & Internet
Your system is having registry and system file issues, you need to repair the system files and it's also necessary to run a registry cleaner.
[If you have installed programs like adobe elements, or adobe premier etc... uninstall it before you begin following my instructions, you can reinstall them after your aim is resolved]
Well, let's get started, first, uninstall the program run registry cleaning (if you don't have one, let me know, i'll give you the link to download and will instruct how to use it, otherwise you may make mistakes which could never be recovered) I don't include the registry cleaner since it's not safe to use without proper knowledge, if you need a registry cleaner, I can give it to you-free.
Now restart your computer, again install the aim (any version latest or not), run the problem, your problem will be ok, or is it still the same? I don't think so. Now you can reinstall the programs you've uninstalled (if any).
If this doesn't fix, then your only option is to repair the windows and start all over again, otherwise you'll not be able to resolve this problem.
There's also another chances that some worms/spyware/malware/virus are doing this without your knowledge, corrupting files and registry, so it's important to run a full system scan using an updated antivirus.
I wish you Best of Luck.
Thanks for using FixYa.
Posted on Jul 09, 2010
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Posted on Jan 02, 2017
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