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I upgraded to the most recent version of the AOL AIM program, but the problem I will describe didn't get resolved, and there were even more quirks, so I reverted to the one I had, which is the next most-recent version. When the computer has been idle for a while, buddies entering and leaving are not reflected on the buddy list. But when I return to the computer, I get a series of pop-ups, with the following error messages: The title bar says: "Active Movie Window: aim.exe - System Error. Try reinstalling the program to fix this error." The first message says: "The program can't start because ad2mpegin.dll is missing from your computer." After I click OK on that, the second message appears. The second message (with the same title bar) says: "The program can't start because ad2mcmpgdec.dll is missing from your computer." This sequence is then repeated as many as 7 or eight times, until the current active Buddy List is displayed. Before the most recent AIM upgrade, I did re-install the program, which didn't get rid of the problem. Neither did the most recent upgrade. I have no idea how to fix this. My computer is running Windows 7 Home Premium, 32 bit.

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  • sukki007 Jul 09, 2010

    The solution seems to have worked! I already had a registry cleaner installed (CCleaner), so I ran that to fix any registry issues. After rebooting, I reinstalled AIM before going to bed, and have now returned to the computer. It's AIM-PopUp free! Thanks!



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Your system is having registry and system file issues, you need to repair the system files and it's also necessary to run a registry cleaner.
[If you have installed programs like adobe elements, or adobe premier etc... uninstall it before you begin following my instructions, you can reinstall them after your aim is resolved]
Well, let's get started, first, uninstall the program run registry cleaning (if you don't have one, let me know, i'll give you the link to download and will instruct how to use it, otherwise you may make mistakes which could never be recovered) I don't include the registry cleaner since it's not safe to use without proper knowledge, if you need a registry cleaner, I can give it to you-free.

Now restart your computer, again install the aim (any version latest or not), run the problem, your problem will be ok, or is it still the same? I don't think so. Now you can reinstall the programs you've uninstalled (if any).

If this doesn't fix, then your only option is to repair the windows and start all over again, otherwise you'll not be able to resolve this problem.

There's also another chances that some worms/spyware/malware/virus are doing this without your knowledge, corrupting files and registry, so it's important to run a full system scan using an updated antivirus.
I wish you Best of Luck.

Thanks for using FixYa.

Posted on Jul 09, 2010

  • Lebanon Raingam
    Lebanon Raingam Jul 09, 2010

    It's my pleasure to hear that your problem is fixed. You are always welcome. Looking forward for your further visits with us.

    Thanks for using FixYa.



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