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ControlCenter3 'an unexpected error occured. Please restart your computer then try again. (cc3-003-00031c0e) After trying again I get the same error mesage. this occure when trying to scan a document to my email. All these settings have worked before but suddenly I am getting this error message.

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To fix this issue simply right click on the scan to email button and add your email client.

Posted on Feb 14, 2013

  • peter37594
    peter37594 Feb 14, 2013

    To fix this issue simply right click on the scan to email button and add your email client.

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SOURCE: Brother MFC 8460N error cc3-003-00031c0e

I had this same problem while trying to scan from my Brother DCP-8085DN into Mozilla Thunderbird. It was shortly after Thunderbird updated to 6.0.2 version. What worked for me is to completely uninstall the Brother CC3 (control center 3) and reinstall it. This will give you the most updated verson of CC3 and hopefully give you the drivers/software you need to scan to email. After the long process of reinstalling the CC3 (its MFL-Pro Suite software/program), you need to open up the CC3 configurations and in the scanning to email menu, there is a drop down menu and Thunderbird had appeared. I made sure to change it for both the "software button" and the "device button". Good luck to all!

Posted on Sep 23, 2011

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Using Windows 7, Trying to install printer, Brother MFC-240C. When computer starts or restarts Small window reads: Failed to start the ControlCenter. The required registry information is missing. Please...


After doing a bit of reading, it seems the Brother MFC-240C model is discontinued. I didn't see any support for windows 7, so what we can try is changing the compatibility.

1) Uninstal the suite/drivers, then restart your computer.
2) Reinstall the suite/drivers and restart your computer once again.
3)Look for BrCtrCen.exe in the directory of where ever the suite is installed.
Should be either
C:\Program Files (x86)\Brother\ControlCenter3\BrCtrCen.exe (for 65 bit windows)
C:\Program Files\Brother\ControlCenter3\BrCtrCen.exe (For 32 bit windows)
4) Right click BrCtrCen.exe, go to compatibility options and set the compatibility to vista.

Information source:
http://www.sevenforums.com/drivers/6086-brother-mfc-240c.html

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1.Uninstall all of MFL Pro



2.Delete HKEY_CURRENT_USER\Software\Brother\ControlCenter
3.Delete HKEY_LOCAL_MACHINE\SOFTWARE\brother\ControlCenter 4.Reinstall MFL Pro




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Hi
This seems to be serious problem. Please share the exact error message. If there are any external devices connected to the system please remove and then try to boot the system again.
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Pc restarts automatically and unexpectedly


Good Evening Sunnyseber :


Hope that you are wellJ
You did not indicate the type of Operating System.
This document pertains to HP and Compaq computers with Windows Vista. If Windows Vista suddenly starts without warning, or restarts when you try to shut it down, it may be because your operating system is set to automatically restart when certain system errors occur. This feature of the Windows Vista operating system can be disabled. Use the information below to disable the Automatically Restart option. NOTE: In addition to the steps in this article, updating video card drivers is known to resolve many of the problems that can cause the computer to restart. Step 1: Disabling Automatically restart option to view error messages You can prevent the computer from restarting by turning off the Automatically Restart option:
  1. Click Start c00971562.gif .
  2. Right-click Computer , and click Properties
  3. Click Advanced system settings .
  4. Click the Advanced tab and select Settings in the Startup and Recovery section.
  5. Remove the check mark next to Automatically restart under System Failure .
  6. Click OK to close the Startup and Recovery window and click OK , again, and then close the System Properties window.
  7. Restart the computer. NOTE: The computer will no longer restart automatically when a problem occurs. Instead a blue screen appears with more useful information. You can now search for a resolution using the text from the error.


If I can be of further assistance, please let me know.

And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.

Have a wonderful evening.

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