Question about HP Officejet 5610 All-In-One InkJet Printer

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HP F4185 All-in-One won't print or scan

I have a HP F4185 All-in-One which will photocopy, but when calling up the printer, gives the ''Printer paused'' message, and when I hit ''resume'' nothing happens.
When I call up ''Scan'' an error message comes up, and the Scan screen is for the F 2100 which I have uninstalled.

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  • 3 more comments 
  • leighwilson0 Jul 09, 2010

    I have submitted a further question to the sender

  • leighwilson0 Jul 09, 2010

    sorry, I omitted to tell you that I am using Mac Snow Leopard.

  • leighwilson0 Jul 09, 2010

    I omitted to tell you that I am using Mac Snow Leopard.

  • leighwilson0 Jul 10, 2010

    thanks, govinindia9 - the link to software updates got me going and the problem is solved, so thank you again for your prompt answers.




  • leighwilson0 Jul 11, 2010

    my reply was a bit premature - the scanner works with pictures, but won't work with documents!

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  • 146 Answers

This happens when you are about to print a page and cancel, the document will be still in hold condition.

Try uninstalling the printer and download latest drivers for that printer from hp site and install it.

It should work fine then.

Posted on Jul 09, 2010

  • 1 more comment 
  • leighwilson0 Jul 09, 2010

    I have just re-installed the latest driver, but it makes no difference.
    Before I installed it, the HP page listed this printer as one which already has a driver within Leopard OS.
    Nothing seems to make any difference!

    How do I remove the F 2100 Scan screen, so that the F 4185 Scan function will apply?


  • Govind Jul 09, 2010

    Sir try this,


    Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.

    If you are prompted for an administrator password or confirmation, type the password or provide confirmation.



    To see scanners that have been added to the computer, double-click Imaging devices.


    Right-click the scanner name, and then click Uninstall




  • Govind Jul 09, 2010

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