Question about Microsoft Xbox 360 Console

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System Error. Ok so my xbox 360 says System Error. Conract Xbox Customer support

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Yes this is a display chip error what you need to do to fix it is use a good guide to stop the heat build up or you can send it in to get it fixed.

Posted on Jul 09, 2010

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When I turned on my system, it had system error contact xbox customer support. There is a red light flashing on the bottom right, around the power button. I don't know what to do. Please help.


Some of us suddenly when we turn on our Xbox 360 console one day we got one red light flashes on the ROL (Ring of Light) around the Xbox 360 power button, and we got an Error message appearing on the TV screen "System error" also might occur with any error code like E66, E67, E68, E71, E74 or E77, all the same.
systemerrore74.jpg
When you get any of these messages appearing on your screen with one red light flashing on the ROL of your Xbox 360 console that's an indicator of a hardware problem with the console connection to one of the parts connected to it as the hard drive or cables.

oneredlight.jpg
So, first disconnect all power and AV cables from the back of your Xbox 360 console and also unplug the power cord from the wall socket, wait for a minute then reconnect them all back and try to turn on your Xbox 360 console once more.

If that doesn't work, it seems then to be a fault with your Xbox 360 hard drive so turn off the console again and remove the hard drive then turn on your Xbox 360 console without the hard drive, supposed then to work fine, it might be an intermittent issue and when you reconnect the hard drive your Xbox 360 will work fine all after, or it will just work fine without the hard drive so it will be then definitely a fault with your Xbox 360 hard drive so call Xbox 360 customer support to exchange the hard drive for you.

The Xbox 360 console might even keep giving you the same error code even after you remove the hard drive so it will then appear to be a fault with your Xbox 360 console not the hard drive & also in a case like this we need to contact Xbox 360 customer support to exchange the console.


Read more: http://xbox360help.blogspot.com/2007/03/one-red-flashing-light-xbox.html#ixzz14pQlSds6

Nov 09, 2010 | Microsoft Xbox 360 Console

3 Answers

1 red light on xbox 369


hi, here follows a possible solution from Microsoft support:
One light on the ring of light around the power button on your Xbox 360 console flashes red.
You might also see the following error message on your television screen or monitor: System Error. Contact Xbox Customer Support. This message is followed by an error code in the format of "Exx," where xx is a two-digit number.
Note If you see error code "E74" on your screen, click the following article number to view the article in the Microsoft Knowledge Base: 941377 E74 error appears when you use your Xbox 360 console Back to the top
CAUSE A single flashing light might indicate a hardware failure on your Xbox 360 console. Back to the top
THINGS TO TRY Step 1: Disconnect and reconnect all cables a. Turn off your Xbox 360 console. b. Unplug all memory units, controllers, and accessories from your console. c. Unplug everything from the back of your console, including power and video cables. d. Unplug your power supply from the wall, and then unplug the short cord from the power brick. e. Plug everything back in. Make sure that you make all connections firmly.
f. Turn on your console. If the problem still occurs, go to step 2. Back to the top
Step 2: Remove the hard drive To see whether the problem involves the Xbox 360 Hard Drive, temporarily remove the hard disk unit. If your Xbox 360 console does not have a hard disk, go to step 3. To remove the Xbox 360 Hard Drive, follow these steps: a. Turn off the console. b. Locate the hard disk on your console.
c. Press the release button on the hard disk, and then lift the hard disk from the console.
d. Turn on your console. If these steps resolve the issue, reattach the hard disk to verify that the error occurs only when your Xbox 360 Hard Drive is connected. If this is true, contact Xbox customer support to order a replacement hard disk. To contact Xbox customer support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 3. Back to the top
Step 3: Disconnect any memory units a. Turn off your Xbox 360console. b. Unplug any memory units attached to your console. c. Turn on the console. If these steps resolve the issue, reattach the memory units to verify that the error occurs only when a memory unit is connected. If this is true, contact Xbox Customer Support to order a replacement memory unit. To contact Xbox Customer Support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 4. Back to the top
Step 4: Request a repair If the previous steps do not resolve your single flashing light issue, there are no additional troubleshooting steps and your Xbox 360 console must be repaired at our service center. https://myservice.xbox.com/it-it/Pages/welcome.aspx

Jul 31, 2010 | Microsoft Xbox 360 Console

1 Answer

1 flashing red ring


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 3602.gif console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error2.gif. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message2.gif or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive2.gif is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Nov 11, 2009 | Microsoft Xbox 360 Console

1 Answer

1 RING


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 3602.gif console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error2.gif. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message2.gif or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive2.gif is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Outside the United States - Online console repair
http://www.xbox.com/support/

Oct 09, 2009 | Microsoft Xbox 360 Console

3 Answers

One red light


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 360 console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States - Online console repair
http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions. For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:
http://www.xbox.com/support/contact

Oct 08, 2009 | Microsoft Xbox 360 Console

2 Answers

Bottom right corner red flashing light error e 74


From the Xbox website sounds like you have a HDD failure / issue.

Try the following steps to resolve the problem: 1. Turn off your Xbox 360 console. 2. Removethe Hard Drive. For more information about how to attach or remove theXbox 360 Hard Drive, click the following article number to view thearticle in the Microsoft Knowledge Base: 906204 (http://support.microsoft.com/kb/906204/ ) How to attach or remove your Xbox 360 Hard Drive 3. Reattach the Hard Drive. 4. Turn on your Xbox 360 console.Ifyou continue to experience this problem, obtain the latest automaticupdate for your Xbox 360 console. To do this, follow these steps: 1. Turn off your Xbox 360 console. 2. Detach the Hard Drive. 3. Connect the console to the Internet through an Ethernet cable.Notes • Toobtain an automatic update without your Xbox 360 Hard Drive attached,you must have an Xbox 360 Memory Unit or an Xbox 360 that has built-inmemory. • If you cannot connect to Xbox LIVE, running a recent game (2007 or newer) causes an automatic update to be installed. • You can also obtain the latest Xbox 360 system software from the following Xbox Support Web site: http://www.xbox.com/support/ (http://www.xbox.com/support/) If applying the latest automatic update does not resolve the problem,please contact Xbox Customer Service. If the Customer Service agentcannot help you resolve the issue, you may have to replace the HardDrive. Discuss your replacement options with the agent.

For moreinformation about how to contact Xbox Customer Support, or to submit arepair request, please visit the following Xbox Support Web site: http://www.xbox.com/support/

Jul 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Sysem error E73 on Xbox 360


Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

Mar 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Cannot play any type of game, receiving E-74 error on screen, "system error" and flashing red light on on/off button


E74. System Error. Contact Xbox Customer Support. uparrow.gifBack to the top
CAUSE loadTOCNode(1, 'cause'); This behavior occurs when the Xbox 360 console experiences a hardware failure. THINGS TO TRY loadTOCNode(1, 'whattotry'); Here are some steps that you can use to try to resolve the issue. 1. Turn off the console, disconnect all the cables, and then reconnect all the cables. Turn the console back on. 2. Turn off the console, and then disconnect any accessories that are connected. For example, disconnect any Xbox 360 controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With the accessories disconnected, restart the console to see whether the problem still occurs. This can help you determine whether the console or an accessory is experiencing the problem. 3. If you continue to experience this problem, contact Xbox Customer Service.

Note If the agent cannot help you resolve this issue, you may have to return the console to Microsoft for repair. If this doesn't work, please click here to talk to an xbox agent who can further assist you with troubleshooting ideas.

http://xbox.agent.asahost.com/

Good luck! :)
loadTOCNode(2, 'moreinformation');

Sep 07, 2008 | Video Game Consoles & Games

1 Answer

XBox 360 Console Problem


this refers to a hardware failure, see below http://support.microsoft.com/kb/906937?sd=xbox

Sep 10, 2007 | Microsoft Xbox 360 Console

1 Answer

1 red light


take the hardrive off. then ur xbox will play BUT u gotta repair the hardrive and u cant go on xbox live or save games. Good luck Tay206

Aug 28, 2007 | Microsoft Xbox 360 Console

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