An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Jams at registration roller!!
Jams at the registration roll often come from one of the pickup rollers breaking a pin that keeps them in place on the feed shaft. They are D shaped rollers about midway back when you remove the tray.
They will be stopped in different positions.
Online at Xerox.com there is a complete parts list under support and drivers.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This seems to be a common problem for the Canon ir 20 xx series machines. The problem is having machine indicating paper jams on the left hand side of the machine. When you open the left cover you do sometimes find paper stuck on entering the fuser unit. The main problem, and loads of these machines with these problems have been fixed, are the half moon pickup rollers! Clean the pickup rollers or even better, replace them and you will get the machine working 100%!! To confirm this try copying from the machine using the manual feed tray. You will never get a paper jam. This fault is due to incorrect pickup resulting in timing problem and thus getting paper jams! Good luck!
No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray. A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk.. B. Take out registration assembly, check clutch gears, driving gears, solenoids.. 2. Check pick up rollers are properly installed in tray 2 & 3.. 3. Check PIU unit for paper jams 4. Check Fuser sensor flags. To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..
7.2 Detecting Jams
7.2.1 Delay Jams
220.127.116.11 Delay Jam in Pickup Assembly
0010-4883 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
Delay Jam in Pickup Assembly
The registration sensor cannot detect the leading edge of paper within the jam detection time interval after paper pickup started.
18.104.22.168 Delay Jam in Delivery Assembly (Paper Leading Edge Jam at First Delivery Sensor/Wound Paper Jam at Fixing
0011-0712 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
Paper Leading Edge Jam at First Delivery Sensor
The first delivery sensor cannot detect presence of paper within the prescribed time after the registration clutch has been turned on.
Wound Paper Jam at Fuser
The first delivery sensor has detected absence of paper within the prescribed time after it detected presence of paper (within the prescribed time after the registration
clutch had been turned on).
7.2.2 Stationary Jams
22.214.171.124 Stationary Jam in Pickup Assembly
0010-4884 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
Stationary Jam in Pickup Assembly
The registration sensor does not detect absence of paper within the prescribed time before the next leading edge of fed paper reaches the registration sensor.
126.96.36.199 Stationary Jam in Delivery Assembly (Paper Trailing Edge Stationary Jam at First Delivery Sensor/Stationary Jam
at First Delivery Sensor)
0011-0733 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
Paper Trailing Edge Stationary Jam at First Delivery Sensor
The first delivery sensor cannot detect absence of paper within the prescribed time after the registration sensor has been turned off.
Stationary Jam at First Delivery Sensor
The first delivery sensor cannot detect absence of paper within the prescribed time after it has detected the leading edge of paper.
7.2.3 Other Jams
188.8.131.52 Door Open Jam
0010-4886 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
Door Open Jam
The door is opened when paper to be printed is in the paper feed path.
7.3 Cassette Pick-Up Unit
0010-4887 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
The paper picked up from the cassette is fed to the registration roller using the vertical path roller driven by the main motor (M204). The registration roller is not
rotating when paper reaches there, so an arch is formed at the leading of the paper to prevent skewing. The DC controller PCB turns on the registration clutch
(CL203) at the prescribed timing to transfer the main motor rotation to the registration roller, thus feeding the paper to the delivery tray through the transfer, sepa-
Registration sensor (SR209)
Pickup solenoid (SL202)
First delivery sensor (SR203)
Registration clutch (CL203)
First delivery sensor (SR203)
Registration clutch (CL203
Hi if you says that the paper gets jam at the fuser meeting point than i m sure that registration assembly which register the paper with toner cartridge is not working properly this is internal hardware fault.
It may caused due to faulty pickup assembly too.
There is a small **** manual feed tray try to print using manual feed and check if the problem persists then registration assembly is faulty if the it print fine from manual feed than Tray 2 pickup assembly or pickup roller is faulty.
Paper jams can occur in 3 places: Entry, registration and exit.
If the paper isn't picking up out of the paper tray, visually inspect the pickup roller. If it looks shiny, replace it. You should also replace the separation pad as they work together. On the 4L/4P/5P/6P the pickup roller has a plastic shaft that breaks. You'll have to replace the whole pickup assembly. This requires major disassembly of the printer. Check our printer repair kits for your model printer. If you don't see it listed, email us.
If you have an HP 4/4+/5 with an optional 500 sheet feeder that's jamming, check the balance knob adjustment. Center it with a full **** of paper for proper operation.
If the paper is jamming at registration or anywhere between pickup and exit it could be a number of things. Check the paper path for torn bits of paper or label residue. On the II/III series, remove the metal registration guide plate (2 screws) and check underneath it. If the pickup rollers are moderately worn, the paper will stop just short of the registration roller. On the 4L/4P/5P/6P remove the screw holding the oblique roller assembly (Inside front of printer) and pull out and inspect the assembly and the area under it. On the HP 4/4+/5 pivot up the metal plate and check underneath it. Check the roller assembly on the left side for torn scraps of paper (a flashlight or torch is necessary).
Make sure paper cassettes are firmly seated, corner tabs aren't bent. Some trays have lifting springs that could pop out if tray has been dropped.
Check your software settings in the program you are attempting to print from. Do you have the correct paper size specified? If you have a different paper size than what is in the tray, you'll get a paper jam.
Exit jams are frequently caused by exit sensors. These sensors are typically mounted on the fuser assembly or adjacent to it. They are plastic arms that block and unblock an optical sensor. The arms can get stuck or knocked out of place when clearing paper jams. The optical sensors can also get dirt blocking the photo cell. Clean the sensor and check for free movement and proper installation of the sensor arms.
On HP II/III series exit jams are mostly caused by worn gears. The best way to troubleshoot this is to defeat the door interlock (see door interlock photo on troubleshooting page). Press down on the arm on the top right of the fuser. Initiate a test page. While holding down the arm, press one of the metal cartridge detect switches just below the door interlock. Watch the movement of the gears. You will get a 51 error because the door is open. Recycle power to get rid of error. There is an arm gear on the lower right of the fuser that can shed teeth. There is also a 14 tooth gear below the large gear on top of the fuser. You can also manually rotate the large gear and check for binding or crunching. If that happens, then replace the 14 tooth gear. On the door, there are some delivery coupler gears that mate with the fuser and drive the exit roller. Check the gears for excessive wear. Replace if necessary. If the paper gets almost all the way out and jams, replace the exit roller or the exit roller assembly. If the error occurs after fuser replacement, check and see if the connector on the left of the fuser is properly mated with the one in the printer.
On HP 4/4+/5 printers the most common cause of exit jams is the exit assembly. Order our 4/4+/5 Exit Jam Repair Kit. Exit jams in the fuser can be caused by a broken fuser drive gear or a broken gear on the fuser. Remove the fuser and check the gear inside the printer for broken teeth. Manually turn the gears on the fuser and check for smooth operation. Check the paper exit sensor arm for proper mounting and free movement.
Check to make sure the rear door is closed on the printer. Open doors can cause 13 paper jam indications.
On the 5L/6L check the registration sensor arm below the pickup roller. Also check the exit sensor arm (bottom center of the fuser). These arms frequently get stuck or dislodged clearing paper jams. On these printers, if you are experiencing frequent paper jams, order our 5L/6L Multi-Sheet/No Feed Repair Kit
Check to see if there is anything stopping the paper like a small piece of paper/paperclip.
Also see if the reg rollers are turning.
I DO HAVE A FULL SERVICE MANUAL FOR THIS MACHINE ON DISK AVAILABLE
try the top 2 things if you still have the problem please get back to me.
The blinking light with the squiggle symbol is the display for a paper jam. Not sure a service manual will help in this situation other than to be a guide as to where the paper sensors are located. There are usually 3 or 4 paper sensors located in Canon PC copiers. The first sensor will be located between the paper pick up assy and the vertical rollers*(*which are located behind the door on the right hand side used for clearing jams). The second sensor is located under the toner cartridge just before the registration rollers. The third sensor (if present)is located at the entrance of the fuser assy (some models of Canon copiers have omitted this sensor)The last sensor is located at the exit of the fuser assy. I would suggest that you remove the cassette, verify that a piece of paper has not been partially fed or ripped in the pick up assy. With cassette out of machine, open right hand door & verify that there is no jam and check that the flag or arm of the sensor moves freely. Remove the cartridge from machine and again verify there is no jam and the registration sensor arm moves freely. If there is a sensor in front of the fuser assy, verify that it also moves freely. Finally, check for a jam and sensor movement at the exit/fuser. After checking all sensors, unplug the machine and plug back in. (Do this without the cassette & cartridge installed but with all the covers closed) This should give you an install cartridge & cassette message. Install cartridge first. This should give you the install cassette message. Install cassette. If you still get a jam signal when plugging the machine in without the cartridge or cassette, the most likely cause is a blown sensor.(rare, but I have seen it.)If this happens you would then need the service manual to disassemble & repair. I'll keep an eye out for your reply!