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Re: Jams at registration roller!!
Jams at the registration roll often come from one of the pickup rollers breaking a pin that keeps them in place on the feed shaft. They are D shaped rollers about midway back when you remove the tray.
They will be stopped in different positions.
Online at Xerox.com there is a complete parts list under support and drivers.
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This seems to be a common problem for the Canon ir 20 xx series machines. The problem is having machine indicating paper jams on the left hand side of the machine. When you open the left cover you do sometimes find paper stuck on entering the fuser unit. The main problem, and loads of these machines with these problems have been fixed, are the half moon pickup rollers! Clean the pickup rollers or even better, replace them and you will get the machine working 100%!! To confirm this try copying from the machine using the manual feed tray. You will never get a paper jam. This fault is due to incorrect pickup resulting in timing problem and thus getting paper jams! Good luck!
No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray. A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk.. B. Take out registration assembly, check clutch gears, driving gears, solenoids.. 2. Check pick up rollers are properly installed in tray 2 & 3.. 3. Check PIU unit for paper jams 4. Check Fuser sensor flags. To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..
Hi if you says that the paper gets jam at the fuser meeting point than i m sure that registration assembly which register the paper with toner cartridge is not working properly this is internal hardware fault.
It may caused due to faulty pickup assembly too.
There is a small **** manual feed tray try to print using manual feed and check if the problem persists then registration assembly is faulty if the it print fine from manual feed than Tray 2 pickup assembly or pickup roller is faulty.
Sounds like a timing jam, check paper supply, fanned, good quality, check and clean paper feed rollers.
Registration rollers clean?
If you are a tech, check and clean paper feed clutches, registration clutch. Check fuser for bearings, fuser drive, fuser roller cleaner or worn rollers.
Check exit sensor, is it out of place, is the actuator worn out, is the paper curling and coming off of the paper too early,
The 3 paper sensors are located along the center of the paper path. They are:
Registration (lever type) on the bottom between separation & registration. Look for lever damage or torn paper.
Scan Start (reflective) on the top between registration & front reading roller. Clean the sensor window with qtip & alcohol.
Delivery (lever) at the eject roller. Same as reg, but harder to see due to location.The feed roller exchange kit is 6915A001. The rollers in this machine are not considered user replaceable.
Check to see if there is anything stopping the paper like a small piece of paper/paperclip.
Also see if the reg rollers are turning.
I DO HAVE A FULL SERVICE MANUAL FOR THIS MACHINE ON DISK AVAILABLE
try the top 2 things if you still have the problem please get back to me.
The blinking light with the squiggle symbol is the display for a paper jam. Not sure a service manual will help in this situation other than to be a guide as to where the paper sensors are located. There are usually 3 or 4 paper sensors located in Canon PC copiers. The first sensor will be located between the paper pick up assy and the vertical rollers*(*which are located behind the door on the right hand side used for clearing jams). The second sensor is located under the toner cartridge just before the registration rollers. The third sensor (if present)is located at the entrance of the fuser assy (some models of Canon copiers have omitted this sensor)The last sensor is located at the exit of the fuser assy. I would suggest that you remove the cassette, verify that a piece of paper has not been partially fed or ripped in the pick up assy. With cassette out of machine, open right hand door & verify that there is no jam and check that the flag or arm of the sensor moves freely. Remove the cartridge from machine and again verify there is no jam and the registration sensor arm moves freely. If there is a sensor in front of the fuser assy, verify that it also moves freely. Finally, check for a jam and sensor movement at the exit/fuser. After checking all sensors, unplug the machine and plug back in. (Do this without the cassette & cartridge installed but with all the covers closed) This should give you an install cartridge & cassette message. Install cartridge first. This should give you the install cassette message. Install cassette. If you still get a jam signal when plugging the machine in without the cartridge or cassette, the most likely cause is a blown sensor.(rare, but I have seen it.)If this happens you would then need the service manual to disassemble & repair. I'll keep an eye out for your reply!