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I need a new head or good second hand piece for my hero 1600 hover vacuum

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The Hero 1600 should use 32mm type floor fittings which means on EBay you can pick up just about any type of floor tool which is suitable for most Hoover, Electrolux and Morphy Richards/Goblin appliances. This means you can use other branded tools and floor heads just by their fitment rather than the name.

EBay is a lot cheaper than having to order a brand new one from Hoover themselves. Alternatively try any floorcare repair shops who offer additional tools which can be purchased. 9 times out of 10 they will have a floor head which is similar to the one which has broken on yours.

Posted on Apr 19, 2008

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The powerhead on my Hoover Duros will not keep running. If I push the on/off switch it will come back on sometimes, other times when I push it it turns the whole thing off as its supposed to do.


I just had the same problem with my hoover duros, the vacuum was running fine but the powerhead kept going off. I would make a sweep with it and powerhead would be running and then next sweep powerhead would shut off. I had tried checking connection and belt, etc. I thought it was the powerhead. But then I found the problem. On the duros there are 2 pieces of wands that hook powerhead to hose on canister. They both connected and clicked in fine but I decided to check them separately. I hooked just one piece to hose and powerhead and then turned it on and then I did the other piece. ta-dah! that's what it was...it was only one section of the wand. When I hooked them up separately, one piece the powerhead worked totally fine and vacuumed like normal. When I removed that piece of wand and tried the second piece (actually the bottom section when both are hooked together) the powerhead did not work at all. So I just need to get a new section of wand. Hope this helps!

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You should be able to resolve this issue by referring to the user guide supplied with your machine. Here's a link which you may find useful if you don't have the user guide to hand: http://media.dyson.com/downloads/UK/floorcare/Manuals/DC24_uk_manual_120710.pdf

If you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some simple checks over the phone.

Kind regards,

Jack
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1 Answer

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First, check to see that the drive belts are on the machine and have tension on the roller for the power head. Second, check to see that you can turn the brush on the power head by hand. If you can not, you need to remove it and clean it of any debris, paying special attention to the two end pieces that hold it in place. If possible, squirt a little WD40 on these end pieces to make sure they are loose and can be turned by hand. Check the connections that power the motor on the power head.
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