Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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I have a Kenmore Trio *** just over 1 year old. Getting error message 0 ff on the outside led panel. Any ideas what is wrong? Items are thawing in the freezer and everything is lukewarm in the re***erator part.

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This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$^^&

Posted on Sep 26, 2010

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1 Answer

Er-ff error message on Kenmore Trio 795


This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

Kenmore trio 2 yrs old...my motor is on the freezer is working but the frige is not cooling very well...display shows "er ff" if I unplug and plug back in display is ok for a minute or so..then return to...


This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Apr 21, 2010 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Kenmore elite trio refridgerator with an error code ER FF


ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message2.gif will be displayed. This fridge2.gif is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer2.gif where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps circulate the cold air generated by the condenser coils.

The fix is (1) defrost your refrigerator2.gif which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.

Good luck

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1 Answer

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This is a refrigerator manufactured by LG and is well known for this type of malfunction. There should be two 1/4 inch screws on the outside of the freezer drawer tracks near the front that will allow you to pull out the entire door assembly. Once this is done and the unit is fully defrosted and unplugged, there are a couple/few screws in the back freezer panel. Once the panel is removed, this part is located on the upper right side of the evaperator coils. It is sometimes wedged in tigtly but should pull out with a good tug. Unplug the white harness, remove defective part and reverse this process. Good luck and happy shopping for the shoes.

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1 Answer

Kenmore Elite Refrigerator Trio display panel read ER IF and everything seems to be melting or thawing. Not making ice and water is running from door where the ice seems to be melting? HELP! My freezer...


This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.

http://media.fotki.com/1_p,wkbwtkdqbqkgrkkxgtqsskgwtqkq,vi/ktfgsrbbdxktrrwffdr/1/1303472/5961857/image18067img-or.jpg

The ER IF code indicates a failure of the icing fan.

You may notice slower ice production but the other fans should be okay.

You can select the ultra ice option and see if the fan toggles on.

The fan or the control is bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jun 08, 2009 | Kenmore 73502 / 73504 / 73509 Bottom...

3 Answers

Error message


Hello gravyblast.
Welcome to Fixya.


You said, your Kenmore Elite Trio, model 795.7756 or 7757 has an error message simply reading ER IF. No pressing of buttons, or combination thereof changes anything. Also, the ice maker has stopped working although it is turned on.
Can anyone help?
I cannot pull the refrigerator out to unplug and reboot it, thus I don't know what to do.

Try tripping the breaker off for 5 minutes and then see if this method resets the system?
Do not turn it back on for at least tree minutes. That's why I said, Five!!!

Lets see how it resets while I look your fridge up.
Write back. Huuum
7:11 pm eastern standard time . I'm here!

Sep 17, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

2 Answers

Kenmore Elite Trio


This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 30, 2008 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

2 Answers

Error Code Er FF


ER FF - found in another post = Error Freezer Fan. Removed freezer back panel (inside freezer), defrosted ice build up around fan. Error message gone for now. Easy fix at midnight - 20 minutes. Will be looking into ice-up cause.

Jul 02, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

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