Question about Apple iPod 4th Generation MP3 Player

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Ipod shows sad face and folders

The ipod turns on...after the apple appears it says contact apple support group.com with folders info?

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The sad face means there is a software / hardware side fault witch needs service.

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore…

www.apple.com/support/ipod/five_rs/

If they dont work you will need to send the ipod in for service.

Posted on Apr 19, 2008

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My ipod does nothing just shows a sad face


The "sad" iPod icon usually indicated that the iPod is having trouble connecting with a computer. This is, in most cases, not a serious issue and can be resolved with a few easy procedures. In most cases the data on the iPod is intact, even if the sad icon was displayed.

Verify the iPod has a charge. If in doubt, allow it to charge for 30 to 60 minutes. Do not remove charging cable. Toggle the Hold switch to the Hold position and back. Then press both the center (Select) button and the Menu (upper part of wheel) for up to 10 seconds. Release the Select and Menu buttons when the Apple logo appears, and quickly simultaneously press the Select and Play/Pause (bottom of the wheel) button. Switch from the electrical plug to a computer connection (if necessary) when the Disk Mode screen appears. The screen should change to the normal "Do Not Disconnect" update screen. Contact Apple about finding a repair service if the iPod will not go into Disk Mode.

Feb 03, 2013 | Apple iPod MP3 & Digital Media Players

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Ipod showing sad face


There is a free video on the Sad Face icon issue at the following web address. I hope that it is very helpful to you.

http://fixyouripod.weebly.com/

It is the first video on the page, just scroll down a little bit. :)

May 08, 2009 | Apple iPod shuffle MP3 Player

1 Answer

Ipod shows sad face


Aye, my friend had this exact problem before i came along :-)


First: Reset your iPod by quickly moving the lock to lock position then back to unlock position, then hold the menu and center button down till the apple logo comes up. Then you can release the menu and center buttons.

Second: Plug your iPod into a power supply, such as the apple AC adapter. Wait till it shows that its charging. Once it shows that, unplug it, reset your iPod once more, then plug back in.

Third: Keep your iPod plugged in after the second reset for about 15-20 minutes. Come back, unplug it, and use it and see if it continues. If still continuing, plug it back in till its fully charged, or the equivalent.

After that, If that doesnt fix it, try contacting Apple Support here: http://www.apple.com/support/ipod/.

Hope I helped!


Jan 19, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

Sade face


The reason a sad face appears is because the hard drive is not being read for what ever reason. Unfortunatly 90% or so need the hard drive replaced. Try these first, with the face down, try to start up the ipod while tapping on the back. A hard drive is designed exatly like an record player and sometimes the arm gets stuck. Also a soft reset (Menu and Middle button at the same time for about five seconds) can often jiggle the arm free. I have also seen low battery's cause sad faces but you would need a wall charger to test this and you would have seen signs of a low battery. Hope this helps.

Aug 29, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Sad face on the screen of my ipod..


really bad!!!!!!!!!!!!!!!!!!!!Broken now...

Aug 22, 2008 | Apple iPod MA446LL/A MP3 Player

2 Answers

My ipod shows a sad face


IM SAD TO SAY BUT YOUR IPODS HARDDRIVE MAY HAVE CRASHED

Mar 18, 2008 | Apple iPod nano

2 Answers

My ipod shows a sad face


Hopefully your ipod is still under warranty, because this is indicative of a hardware problem.

You could try to force it into disk mode and do a restore, if that doesn't work then it needs to be sent in for repair.

http://docs.info.apple.com/article.html?artnum=61771

Jan 25, 2008 | Apple iPod 4th Generation MP3 Player

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