Question about Toshiba Satellite A215-S4747 Notebook
I need to re-install chicony 2.0 webcam
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Posted on Jan 02, 2017
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Many Toshiba laptops, including Satellite, Portege and Qosmio models, feature built-in Chicony-brand webcams.
The Chicony webcam can be problematic, especially when running a 32-bit version of Windows Vista.
Microsoft has released an update that will correct problems with starting the webcam after terminating "Sleep" mode.
Users may also have to install the appropriate driver or webcam software to correct webcam problems.
Dark or Black Webcam Image Problems
Toshiba laptop owners may have problems with the webcam displaying as dark or completely black a few seconds after the initial image appears or immediately after engaging the webcam.
Users should ensure that the webcam indicator light is engaged.
If not, users should run the "Camera Assistant Software" to turn on the webcam.
Low light can cause the webcam to power off and to display a dark image.
Users can tweak the light and contrast by manually increasing the lighting in the room or by turning on "Night Mode."
If these steps do not correct the dark image problem, users may have to reset the webcam itself, reinstall the "Camera Assistant" software.
Webcam Problems After Terminating Sleep Mode
Toshiba laptop owners with Windows Vista (any 32-bit edition) installed and the Chicony webcam may have problems starting the webcam after restoring the laptop from "Sleep" mode.
"Sleep" mode powers down a number of hardware components in the laptop.
The webcam is capable of entering a non-operating system-induced sleep mode when it is not used for an extended period of time.
After the user engages Windows "Sleep" mode and wakes the laptop, the webcam may give error messages such as "Locked by another application."
This webcam problem can be corrected by installing a Windows Hotfix, which is also included in Vista Service Pack 1 (SP1).
Webcam Problems After Upgrading Windows Vista
Toshiba Satellite laptop owners may opt to use the Microsoft Anytime Upgrade to upgrade to Vista Ultimate.
After doing so, the Chicony webcam may stop working and report a "Please turn on the camera" error message.
Users can correct this problem by reinstalling the Chicony driver.
Webcam Problems on Linux
Linux users who own Toshiba laptops with the Chicony webcam should install the Linux UVC Driver to make the webcam functional. The webcam may not work without this driver.
Grainy or Blurry Webcam Image
The Chicony webcam can produce grainy or blurry images if the user does not remove the protective film that covers the external webcam interface.
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
Hope this helps
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