Question about Maytag Refrigerators

2 Answers

Maytag Performa Refrigerator purchased new in 2004. Water/ice dispenser controls not working. on/off light on and lock/unlock light on. None of the buttons will respond. I've unplugged power and back to reset but no change.

Posted by on

  • jleejr Jul 12, 2010

    Please see orignal comment. Here are additional details: The refrigerator works fine, the freezer works fine, the ice maker works fine. The problem is with the ice/water dispenser. None of the buttons will respond.



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 6,784 Answers

HI. I suspect your ice/water dispenser board, however, I will need your model number to confirm , if possible. Please post the entire model number that is associated with this unit. Do not leave any digits out.

Standing by...

Posted on Jul 12, 2010

  • 3 more comments 
  • jleejr Jul 13, 2010

    The model number is: PSD243LGRW

  • Michael Masters
    Michael Masters Jul 13, 2010

    Thank you; One moment please..

  • Michael Masters
    Michael Masters Jul 13, 2010

    Okay; The culprit will be the dispenser control board(PCB). This is located behind the freezer door front facade. Click Here to view an exploded diagram of the affected area. The actual part that you will need to replace will be labeled number 19 on the diagram provided. The facade is labeled number 15. The part number needed will be 67003622. Click the part number to purchase, if you choose. I have also included a wiring diagram. This will help with the installation of the new board. The wires are color labeled on the diagram. Click Here to access the wiring diagram.

    • NOTE_ The facade is attached to the freezer door by a few screws and retention clip. Once removed, you will be able to expose the affected board for replacement. The board is a simple plug in design. Just unplug the old and insert the new.

  • Michael Masters
    Michael Masters Jul 13, 2010


  • Michael Masters
    Michael Masters Jul 13, 2010

    • NOTE_ Be sure to unplug the unit before you start the repair procedure.


  • Level 1:

    An expert who has achieved level 1.


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Contributor
  • 1,070 Answers

Welcome to FixYa
Do following Check

  • Check the temperature control if the refrigerator does not seem to be working. Adjust the control to a colder setting if it is on "Off" or "0."
  • Inspect the door seam if the refrigerator runs too frequently. Make sure nothing is keeping the door from shutting completely, such as a package or container.
  • Completely cover all foods in the refrigerator to eliminate odor problems. Foods that produce odors should be wrapped or covered. Clean up any spills inside the cabinet.
  • Open the refrigerator door less frequently to prevent excessive moisture from building up in the crisper drawer.
  • Adjust freezer control to a colder setting if foods are not freezing properly. Foods with a high sugar content may not freeze completely.
Also Check this Link [it may take few time to load]...
I hope you got it now....Still have Problem you may need to Consult Nearest Service Center....
Thanks for Contacting Fixya

Posted on Jul 09, 2010

  • shafi
    shafi Jul 13, 2010

    See this too

    • Get rid of the existing ice, and clean the ice maker bin if the ice tastes stale. Use airtight, moisture resistant packaging to store frozen food because smells can penetrate the ice. Place a container of baking soda in the freezer and refrigerator compartments. Baking soda is sold in packages designed for refrigerator taste and odor control.

    • Change the water filter if the ice tastes stale. Water for the ice maker is fed through a filter, and water filters have a life of six to 12 months. Look for indicators on the filter that advise of the date installed or the date to replace it. Sometimes there is a filter countdown light or timer.

    • Flush the water filter if you see black specks in the ice. The specks come from charcoal used in the filtration process. Run the water for five minutes, and dispose of the ice.

    • Verify that the ice maker arm is in the down or on position, if ice isn't being produced. Check that the water supply is on. It runs through a tube from the wall.

    • Turn the freezer temperature down if ice is watery.

    • Look for jams in the dispenser if the Maytag ice dispenser doesn't work.

    Still have trouble you may need to Send it for Service[Authorized service center]...Hope this Helps



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I have a Matag MSD2458GE refrigerator. Water dispenser on the door works but, the ice maker doesn't work at all. Seems no water reaching it. Needs new filter, but no ice before replace filter light.

According to your user's manual, "If water flow to the ice maker or dispenser decidedly decreases or if an objectionable taste or
odor returns,change the filter sooner than
"Leave the refrigerator door open while removing and installing filters or plugs; this will prevent water
from flowing through the system and running into
the fresh food compartment.
• A newly installed water filter cartridge may cause
water to temporarily spurt from the dispenser"
Automatic ice maker not operating
the stop arm in OFF (up) position
•the water supply turned off
•the water pressure too low
•the freezer too warm
Ice dispenser not operating
ice jam in the dispenser
•ice maker not operating
• lock switch on (see page 11)
Water dispenser not operating
water supply turned off
• water pressure too low
• lock switch on (see pg. 11
To locate an authorized service company in your area,contact the Maytag dealer from whom your appliance was purchased; or call Maytag
Appliances Sales Company,Maytag Customer Assistance at the number listed below. Should you not receive satisfactory warranty service,please
call or write:
Maytag Appliances Sales Company
P.O. Box 2370
Cleveland,TN 37320-2370
U.S. customers using TTY for deaf,hearing impaired or speech impaired,call 1-800-688-2080.

Feb 24, 2017 | Refrigerators

1 Answer

My new refrigerator's ice maker and water dispenser doesnt work

Since this is a brand new unit, I wouldn't waste the time or money troubleshooting it yourself; contact the place you purchased it from and exchange it.

Jul 14, 2008 | LG LSC26905TT Side by Side Refrigerator

1 Answer

How to change the light bulb in the outside ice/water dispenser

Question about Maytag 22.6 cu. ft. Side-By-Side Refrigerator with PuriClean II Ice and Water
1 Answer
The light on the outside door (where the ice/water dispenser is) won't turn off. It is dimmer than when you hit the 'light' button, but it stays on constantly when the door is shut. The 'light' button works and turns the bulb brighter, but when you turn it off, it just dims and doesn't go out. The light shuts off when the door is open and turns back on when its closed. Model Number MSD2456GEB
Posted by linsdesk on Aug 31, 2011

1 Answer

Aparajita Batabyal

  • Master
  • 3,513 Answers
Re: The light on the outside door (where the ice/water...

Reprogramming your refrigerator to only light up when the dispenser is in use saves energy and keepsyour house darker at night. The light is controlled using the buttons above the water dispenser mechanism.Press and hold the "Lock" or "Lock Controls" button for three seconds to activate the controls if they currently are locked.Tap the "Light" button to switch off the light.Press and hold the "Lock" button for another three seconds to lock the controls from further changes. The light now only comes on when the dispenser is active.
If the above procedure won't work then this will be the cause of a faulty switch. This light switch is an integrated part of the dispenser control circuit board. This will require you, or your service tech to replace the entire dispenser/ice maker control board. It will be located just behind the dispenser fascia, mounted on a bracket. the actual light switch circuit is mounted on this board.
Try this procedure:-
Shutdown the unit for five minutes. Simply unplug the unit for this length of time. This will reset the board, and possibly, fix this fault if it is not to severe. If the shutdown dose not correct the switch action, simply replace the dispenser/switch control circuit board.
Please get back to us if you have further query or else please accept the solution.
Thanks for contacting

Jul 25, 2015 | Maytag Refrigerators

1 Answer

Maytag mfi2568aes control panel

If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Next it could be the water valve that sometimes has twin valves for ice and water combined, third is low pressure into the line (bad main valve) or clogged filter... you need about 20psi for function. Last is the door switch, when the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.

May 16, 2014 | Maytag MFI2568AES Stainless Steel Bottom...

1 Answer

Turn on water light on outside of door

Can be faulty control panel causing these.

Replacement parts can be purchased at any of the following web sites:


Before going to buy any parts directly.
Go through this troubleshooting help links.


This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

Refrigerator is not cooling properly?
Both refrigerator and freezer not cooling properly in refrigerator?
The ice maker not working: ---

Compressor not running on refrigerator?
Water dispenser not working on refrigerator?


Ice maker stopped making ice?


Water Overflows in Ice maker and freezes inside?


How to replace Ice maker assembly?

These will help.


Dec 24, 2012 | Maytag Refrigerators

1 Answer

How to unlock ice and water dispencer.

Press and hold the lock button (one that has key emblem) until the lock light goes out. If that does not solve it or that light is not on , you may have a dispenser board problem..

Jun 11, 2010 | Maytag MZD2766GES Side by Side...

2 Answers

I have a Maytag Plus side by side refrigerator, model # MSD2756GE*. It has the indoor ice/water dispenser. On the dispenser panel, there are a total of 6 buttons with LED indicators: Crush, Cube, Water,...

Normally you just need to hit the unlock button in for 10 seconds.

If this not works, here is what you need to do -

Note: If dispenser is active for more than five
minutes, an automatic lock out sensor will shut
down power to dispenser area.
Dispenser Lock/Unlock
The Dispenser Lock and Unlock affects all keypad functions.
To Lock Dispenser:
  • Press and hold the Lock/Unlock button for three
seconds. A green indicator light above the button will
illuminate when the dispenser is locked.
To Unlock Dispenser:
  • Hold the Lock/Unlock button for three seconds. The
green indicator light above will go out

Otherwise your refrigerator has a preset shut down program that protects the dispenser from flooding your kitchen. The control will shut down and will NOT reset when unplugged. The control needs to be reprogrammed. This mode was triggered by drawing out water for too long of a period of time. Call a Maytag service dealer.

Aug 29, 2009 | Maytag MSD2756G Side by Side Refrigerator

3 Answers

My maytag MSD2556ae side by side refrigerator water/ice dispenser may be locked. Is there a method or code to unlock. The water dispenser started shooting water out with no warning and the dispenser light...

I have a Maytag model 2556 AE refridgerator. The ice maker works but the ice and water dispenser, the light and everything else on the front of the unit doesn't work. Is there a fuse that operates this or is there other problems? Thank you Bob

Jun 10, 2009 | Maytag Dual Cool 25 cu. ft. Side-by-Side...

1 Answer

Can't unlock ice water depenser on maytag side by side

On most brands all you have to do is hold the lock button until it unlocks.

Jun 10, 2009 | Maytag MSD2756G Side by Side Refrigerator

7 Answers

Maytag lock and filter change

to reset the change filter light:
Press hold the LIGHT and LOCK pads until the CHANGE FILTER light blinks (approx. 3 sec.)
Dispenser lock:
to interrupt power to the water and ice dispenser so it cannot be used , press the lock pad 3 times within 10 seconds.

Jan 21, 2008 | Maytag MSD2454G Side by Side Refrigerator

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Refrigerators Experts


Level 3 Expert

80339 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Maytag Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides