Question about HP Officejet 7310 All-In-One Printer

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When i try to scan a photo my scanner says ''youneed to install or run hp software for this feature'' how do i do this?

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Software included
HP Image Zone Photo & Imaging Software: HP Director, HP Photo Gallery, HP Image Editor, HP Instant Share, HP Photo Prints, HP Creative Projects, HP Quick 4 x 6 prints, HP Document Viewer, HP Send to Programs

The above software should be able to be run by inserting the cd-rom into your cd-rom or dvd-rom drive.

Once installed you'll be able to run the scanner.

Posted on Jul 09, 2010

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Hi,

You will only be able to scan if you install the software for you printer. In case if you do not have the printer Driver CD you can down load it from the hp website. You needs to go to support dot hp dot com. Then insert the model number of your printer and press Enter.

Choose the Operating system

Select the full version driver with software

Download and save it to the computer

Disconnect your printer from the computer and Run the software

Connect the printer when you are prompted to do so while installing the printer

Run the software from the Desktop shortcut.

It will allow you to scan now.

Please feel free to get back with your comments.

Posted on Jul 09, 2010

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I have installed HP PHoto and Imaging Softward for ScanJet 3570c 48 bit. Everytime I try to click on icons on the scanner, my computer shows an error message that there is a problem with connecting to the...


Does the same error occur if you launch a scan from the computer? What OS do you have? Vista only has a basic driver available and does not support the scanner buttons. (You can launch the scans from a number of options: third-party software, Windows Fax and Scan (new scan), Microsoft Paint (File > Import from Scanner or Camera > New Scan) and Windows Photo Gallery.)

If the error occurs when you launch the scan from the computer, try a new data cable and different USB ports. Try a direct USB connection if you use a hub. Then check your USB ports and the drivers for the USB. (For Windows, look in the Device Manager. Start > Control Panel > System > Device Manager (exact directions will depend on the OS).

The HP Photo and Imaging software requires you to set the default scan destinations in the software before you can use the buttons on the scanner (for those OS/driver versions that support the feature). Always open the software and scan from the computer to see what the defaults will be. Each version of HP's imaging software set up these buttons differently; the help option is useful. Try Scan > Scan settings to find where to set the color and black & white destinations.

I hope this helps. If you add a comment with your OS and whether the computer can launch a scan, I'll provide additional help if I can.

Cindy Wells
(who inherited a scanner when a USB hub failure aggravated the original user into buying a new scanner thinking it was a scanner problem.)

Aug 12, 2011 | HP ScanJet 3570C Flatbed Scanner

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Windows 7 and HP scanjet 8250, 8200, 8270; front panel buttons and searchable...


How to install a HP scanjet 8250 in windows 7 with full features like double side scans and searchable PDF creator.

The basic driver automatically installs with windows 7.
The basic driver lets you scan one page at a time and does not let you do advanced options like double side and creating searchable PDF's.
HP has a software package listed for the HP 8270 scanjet that works properly with the 8250 scanner. I would assume that any scanner in the 8200 series would work with this software.
For full scanning features, I installed the HP photoshop essentials and the HP solution center. Find the download here, on HP's web site.... http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1118286&prodTypeId=15179&prodSeriesId=1118292&swLang=8&taskId=135&swEnvOID=4062
Click on the software link .."HP scanjet Full Feature Software and Driver"
After the install run the setup and follow the directions,
After the install, the front panel buttons on the scanner should now work. You should also be able to create PDF's(searchable) with the one touch of the scanner button.

on Jan 28, 2010 | Computers & Internet

3 Answers

Cant get the scanner software to work


Try reinstalling the software using the drivers from HP.com. If you go to HP.com and type in the model number into their search bar it will usually pull the printer right up. Then select drivers and downloads and find the software using your operating system. Simply download and reinstall the software and it should work just fine.

Mar 01, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I have a HP 5550 SCANNER.And i bought a hp laptop with windows 7. but the scanner doesnt support windows 7. what can i do??


The basic driver for Vista may work. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=77362&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=77360 (select the appropriate version 32-bit or 64-bit)

Alternatively, try connecting the scanner to the computer and loading a generic WIA driver from the OS.

In either case, if they work, you will not be able to use the buttons on the scanner to launch scans. Instead use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. (You can also acquire scans in Photo Gallery if you download and install that software from Microsoft. Alternatively, you can buy a third-party software for scanning and OCR.)

I hope this helps.

Cindy Wells
(I've gotten other older scanners to work with basic drivers; it's worth the shot even without the full-featured software.)

Jul 29, 2010 | HP ScanJet 5550c Flatbed Scanner

1 Answer

I have an hp psc 1210, I have managed to figure out how to print from my comp, but how do I scan things to my computer


Scanning depends on a few things (OS, drivers). Did you install the full-featured software or the generic driver from the OS? (See the HP support site: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=90764& for drivers/software.) If you have installed the generic driver and a full software package is available, uninstall the driver, unplug the all-in-one from the computer and install the full software. Then reconnect the data cable.

Place the document to be scanned face down on the glass. (Document feeders need the document face up with the top edge entering the feed first.)

Depending on the setup, you can launch the software from your computer. Double-click on the icon on the desktop or (in Windows) Start > All Programs > HP folder and then click on the HP Director. (Once this software is set up for the scan destinations, if the monitor program is running, you'll be able to press the scanner button on the all-in-one to launch the scan. This is under Settings) Once the program is running, click Scan Picture or Scan Document depending on the item to be scanned. Adjust resolution and other settings as needed - try the default first. Click Scan. If doing a preview scan then click Accept when satisfied with the settings.

If you do not have the full software available for your OS or simply do not want to use that software, you have some alternatives. Windows XP, Vista and 7 all can acquire scans in Paint. (Open the program, then File > From Scanner or Camera) Some versions of Vista and Win7 included Windows Fax and Scan which also acquires the scans (just click New scan). Vista has another program that can acquire scans (Photo Gallery IIRC). Macs may have similar software available. In both cases, third-party software is also available.

If your computer doesn't see the scanner, check the cables. Scanners require bi-directional communication with the computer so a cable that allows printing can be a problem with the scanner. Try a new cable or plugging in to a different port. If you have a USB hub or print server, try a direct connection.

I hope this helps.

Cindy Wells


May 31, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

How do I use my scanning feature? I need step by step instructions to get a scanning job down. Where do I find the instructions?


Are you using the full-featured software or the generic driver in the OS? The generic drivers often only run the printer. The full software must be installed before the USB cable is connected to the all-in-one. If you have the generic driver, uninstall it first.

HP has many help files on scanning (depending on your OS and set-up)
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=23133&tmp_task=useCategory&lc=en&dlc=en&cc=us&product=1153481

Basically, put the document face down on the glass (or face up in a document feeder) If the full-featured software is installed, start the HP Solution Center (Start > All Programs > HP (folder) > HP Solution Center (slightly different for Macs) or double-click on the icon for the program on the desktop.). Click on the Scan Photo or Scan Document icon in the software and set the resolution and other settings when the pop-up comes up. Set up the destination (Scan to, File Type, etc) Then click Scan. If you get a preview scan, you can make adjustments and then Scan.

If you have the Scan to destinations set up for the buttons, you can use the buttons on the scanner if the monitor program is running (Scan Photo and Scan Document) See the programs help to set up these shortcuts.

If you have XP, Vista or Win7, you can also scan into Paint (File, Import from Camera or Scanner in Win7). Vista has another program that will aquire scans. Win7 has Windows Fax and Scan (click on the New Scan button).

Scanning needs two-way communication so print servers and USB hubs can interfere. A new USB cable or connecting to a different USB port (direct connection) are quick things to try if you can't get a scan to complete.

I hope this helps.

Cindy Wells

May 24, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Can't scan with my HP officejet 4255 all-in-one


Hi
Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255


4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

=================================
Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .


Enjoy your new year

Cheers
Tejodhar Atreya




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3 Answers

How do I scan photos to my HP from my Photosmart c7280?


you can scan from paint, use file, from scanner or camera then you can save it as a jpeg

to find paint go to start/programs/accessories then paint

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2 Answers

Photo smart 2610 all in one scanner will not scan


hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.

Jan 03, 2009 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Scanner on my printer won't scan to an email or to anything else!


Scanning with Windows Photo Gallery
  1. Click the Start icon.
  2. Click All Programs .
  3. Click Windows Photo Gallery .
  4. Click File and then click Import From Scanner or Camera .
  5. Click Import .
  6. Click Scan .

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