Question about Samsung CLX 3160fn All-In-One Printer

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Couldn't scan from the printer to the computer

I checked the network cable on the Printer but it's connected to a powerpoint on the wall but I can't seem to figure out if it connects to the computer or not. But everytime I try to scan, it comes up saying "NOT AVAILABLE"... HELP please!

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I got the same thing when I tried it on my machine. I use the SmarThru web admin program to scan to the network. It should have come with your machine on a disk. If you can't find the disk, this link should allow you to download it. http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=06010100&prd_mdl_cd=&prd_mdl_name=CLX-2160

Hope this helps you.

Posted on Jul 09, 2010

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Posted on Jan 02, 2017

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How to troubleshoot HP Printer not found during network driver setup issue in Windows Operating system?


Download the full feature software from the HP website or on the software disc and setup your printer for wired or wireless network connection.
There might be one of the following errors if the installer does not detect your printer after setting the connection type.
1.Printer not found
2.Devices not found
3.Unable to find the printer
During the Hp printer network setup, there may be some troubleshooting issues,

Step 1: Reset or restart your computer, HP Officejet printer and the router
1.Disconnect the power cord outlet from the router.



5465_install_1a-ur23imwvkexuk45mistkg3hp-5-0.gif 2.Close all the tabs running on your computer and shut down your computer.
3.Then turn off the HP Officejet 4650 printer.
4.After few minutes reconnect the power cord outlet to the printer and wait till the connected status light blinks to normal.
5.Then turn on the printer and computer.
6.Again install the HP driver and software.

Step 2: Check the status between the printer and the network connection.
Before the setup confirm that your printer is ready.
1.Wireless Network: On the printer, open the wireless network connection settings menu and check whether the wireless signal is turned on.
2.Wired Network: Check that cable is connected to the printer Ethernet port.
Note: The green light should be in steady status and the orange link should blink when the cable is connected and make sure that your HP printer is not connected to a guest or host network.

1.Set the band to 2.4GHz if it is dual band router else the printer cannot connect to the network.
2.Check the network name and status of the connection in the notification bar.
3.If it is a different network then reconnect your network to complete the setup.
4.Move the computer and HP Officejet 4650 printer closer to the router if the signal is weak.
5.Slide the Airplane mode to off if it is on.
6.And again try installing the software and driver.

Step 3: Run the HP Print and Scan Doctor:
1.HP provides a free tool called HP Print and Scan Doctor to resolve the scanning and printing issues.
2.Download the HP print and scan doctor software to resolve all the troubleshooting issues.
3.After the installation on the Welcome screen click start.
4.A new menu box appears on the screen with the printer list. If your printer is not listed then turn on the printer again and connect it.


hpscanprinter-ur23imwvkexuk45mistkg3hp-5-2.png 5.Click the option my product is not listed and then select retry.
6.After that, your printers display and select it.

Step 4: Temporarily disable firewall software.
If the firewall software is installed on the computer that will help you to block the threats that found on your computer.
Use the print and scan doctor to identify and temporarily disable firewall software on your computer.
1.Click network on the print and scan doctor window.
2.A drop down box appears in that select the option troubleshooting firewalls.
3.Click the firewall software to disable it.
4.And install the HP driver and software.
If the HP driver is successfully installed then consult the firewall software support to change the settings as security level, trusted zones. After changing the settings re-enable the firewall software.
If the HP driver is not installed then there is no issue in firewall software and re-enable it.


Step 5: Uninstall and reinstall the HP drivers and software.
1.Disconnect the cable if your HP Officejet 4650 printer is connected to the USB cable.
2.Click programs and features in the search windows.
3.A list of installed programs will be displayed click your printer name and uninstall it.
4.Then follow the on-screen instruction to complete the process and restart your computer and reinstall the software from the official site.

If you still have doubts regarding this setup you can call us @1-800-836-3987 or visit us 123 hp setup oj 4650

Jul 06, 2017 | HP Office Equipment & Supplies

1 Answer

Will not scan to computer


This is not a simple answer.
You have to check the hardware connection, and also the software settings whether it has been changed.
1) For hardware connection, you have to check the network cabling whether they are really connected by applying certain testing, in which your IT staff should handle that;
2) for software settings, you IT staff need to check whether the scanner driver is installed properly, whether the IP address of the scanner/printer has changed from previously set. All these stuff need certain networking knowledge. Also the firewall setting is an issue that can prevent communication to the printer from the computer.

Jul 25, 2014 | HP OfficeJet 6600 e-All-In-One Inkjet...

1 Answer

The client informs you that they are unable to print. What troubleshooting steps would you take to resolve the problem?


1. Turn the printer off. Unplug the power-cord from the wall-outlet. Plug it back in, turn it on, and try again.
2. If the printer's power-cord is connected to a power-bar or UPS (Uninterruptible Power Supply), ensure that the power-bar (or UPS) is turned on. Try some other appliance in that same electrical socket.
3. Is the printer on a "wired" or "wireless" network? If so, check that the printer has obtained an IP-address that does not conflict with other computers on the same network.
4. Is the printer connected via a USB cable to one computer? If so, change the USB cable to a "known-good" cable.
5. On the computer, click "Start" and then "Settings" and then "Control Panel" and then "Printers". Select the printer. Ensure that there is *NO* check-mark in front of "use this printer offline".
Select the printer, and "show queued print jobs" -- there should be some. If there are no entries, you need to select this printer as part of the 'print' dialogue inside Microsoft Word (or NotePad

May 20, 2014 | Brother MFC8910DW Laser Multifunction...

3 Answers

New computer is Windows 7 - 64 bit Printer is Brother MFC-8820D. Printer works fine - computer does not recognize the scanner feature of the MFC. Have tried both USB and LPT1 connection to the new...


I lost my network fax and scanning when I upgraded to Win 7 as Brother had no support for Win7 and this printer. Very disappointing.

However, I recently downloaded the MFC-8370DN install package from the Brother website and installed it on my Win7 64 bit Asus laptop. The installer couldn't find my MFC8820DN, but I manually entered the IP address (192.168.0.100 in my case). The install completed cleanly, after a reboot I can now start Brother Control Centre 3 and scan and fax from my 8820DN over the network. All good, no need to buy a new printer just yet...

Apr 26, 2011 | Brother MFC 8820D All-In-One Laser Printer

1 Answer

Why my computer does not recognize lexmark E260dn printer?


The computer can not detect the printer for a number of reasons and this can be resolve by check the connection between the printer and computer. Please make sure you are using the recommended USB or Ethernet cable (network connected). Check the cable connections to the printer to make sure they are secure. For more information, see the setup documentation that came with the printer.

If connected to a network, make sure that the printer is connected to the network. Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.


For further assistance, please call Lexmark Technical Support.

Apr 13, 2011 | Lexmark E260dn Laser Printer

1 Answer

Printer does not respond to computer


Check the type of connection - are you using a USB connection or a Wireless connection?
- If USB, turn off the printer. - remove the power cable at the back of the printer, then remove the cable to the wall outlet. Wait for 10 sec. then reconnect all cables. - turn on the printer and check if the computer detects the printer. - If not, try to remove the USB cable at the back of the printer and computer. Wait for 5sec. reconnect the cable back. Try other USB port if not detected. - If still not detected try to use another working USB cable. - If replacing the cable did not resolve the issue, try to install the driver of the printer.
- If wireless connection try to check if the printer is connected to your router. Run the Wireless Setup Wizard in the front panel of the printer. Select the name of your router. - Download the Network Diagnostic Utility on the HP.com website to check what is causing the issue. It will give you the instruction on how to resolve the problem.

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

I use HP director with macintosh computers on a network. Recently, when I try to scan anything (single or multiple) pages. it sounds like it is starting and then it says "cancelling scan" and quits with...


something to do with the hardware of your printer.
Make sure the printer is connected directly to the walljack without a surge protector and then try to scan and if this does not work.
pull out the power cable without shutting the printer down.
then pull out the printer power cable from the wall socket.
Wait for a minute and then connect the printer power cable to the wall jack and then connect it to your printer and this should resolve your issue

Jun 18, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

When I scan a photo, I get an error message USB not connected.


I can print with my C4200 All in one-printer, but when I try to scan a photo, I get this message "USB not connected", but it is. So how can I scan again? My friend has the same problem, and I really need my scanner.. please help if you can. I haven´t been able to scan for awhile becouse my computer has been broken, and when I got it back I couldn`t scan at all. (Sorry my english sucks, hope you understand my problem)

Nov 30, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

Printer model HP color 2605dn does not print from PC


its a communcations problem, make sure the USB or network cable are attached to usb cable computer, network cable to wall jack or hub.

it can also be a driver issue.

is the printer connected via network or usb?

Nov 21, 2008 | HP Office Equipment & Supplies

1 Answer

Printer/USB Cable Sharing


I suggest to create a network connection, for the printer.
First, connect the printer directly to one of the computer and then by the network connect the printer to the second computer. The second computer will not be able to scan, but it will be able to print.

Apr 16, 2008 | HP PSC 1610 All-In-One InkJet Printer

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