Question about Avanquest Fix-It Utilities 10 Professional: Windows (10118)

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My Fix-it utilities keeps saying threat definition files are out of date. And alsoit says threat definition update has been cancelled. What does this meanand what do i do about it?

Posted by Anonymous on

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Posted on Jan 02, 2017

  • 2666 Answers

SOURCE: my fix-it utility says threat

There should be an update button somewhere.

Posted on Dec 19, 2010

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2 Answers

Fix-it 12 professional problems


There have been a few reported issues where people were unable to update their Threat Definitions after installing the most recent update. To correct this issue, please perform the following:

1) Uninstall Fix-It
2) Download and run the AQ Cleanup Tool:

www.avanquestusa.com/support/tech_support/AQCleanup.exe

3) Reinstall Fix-It, but do not update the Threat Definitions during the reinstall.
4) Update the program to the latest build via the Check for Updates after the program has been reinstalled.
5) After fully updating, update the Threat Definitions

Jul 30, 2012 | Computers & Internet

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What is Packed.Mystic!gen5 virus and how to remove it


For remove Packed.Mystic!gen5 virus,please clean/delete all Packed.Mystic!gen5 infected files and Delete/Modify any values Packed.Mystic!gen5 added to the registry as following:
SUMMARYTECHNICAL DETAILSREMOVAL.
This virus is first detected: April 28, 2010
Updated: April 28, 2010 8:11:01 AM
Type: TrojanSystems
Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows Vista, Windows XP
Packed.Mystic!gen5 is a heuristic detection for files that may have been obfuscated or encrypted in order to conceal themselves from antivirus software. It is used to detect threats associated with the trojan.FakeAV family.For more information, please see the following resource:
trojan.FakeAVAntivirus. This virus /Worm/Torjan self protect for the following Dates. Initial Rapid Release version April 28, 2010 revision 003. Latest Rapid Release version April 28, 2010 revision 003Initial Daily Certified version April 28, 2010 revision 021 Latest Daily Certified version April 28, 2010 revision 021Initial Weekly Certified release date April 28, 2010A trojan horse that opens a back door on the compromised computer that modifies the home page and desktop settings on a compromised computer.,ADware can also slow your Internet connection by using bandwidth to retrieve advertisements. In addition, adware can increase the instability of your system because many adware applications are not programmed well.it can automatically plays, displays, or downloads advertisements to a computer after the adware software is installed.steals information such as bank accounts, usernames, passwords and credit card details from your computer and sends it to the attacker. here for a more detailed description of Rapid Release and Daily Certified virus definitions.This virus/maleware/sapm/Worm threat report:SUMMARY detect level of this level SUMMARY detect level of this level
Level: LowNumber of Infections: 0 – 49
For successful remove Packed.Mystic!gen5 virus,you may also need do as following:
1. Temporarily Disable System Restore .
2. Update the virus definitions. Reboot computer in SafeMode;
3. Delete the IE temp files,some Packed.Mystic!gen5 temp file exisit there.
Read more information at flowing links:

PC solutions

What is Packed.Mystic!gen5 virus and how to remove it

on May 16, 2010 | Computers & Internet

1 Answer

NORTON INTERNET SECURITY 2011 just installed from CD. All seems ok but... When I switch on the computer I get the speech bubble saying "automatic updates is turned off. Click here to fix the problem....


Hi,

I think you are confusing the Windows Update with the Norton Automatic update.

Please open your Norton product and see if the status is at "Secure" on the top of the program.
If it is secure with a green mark, you need not worry.

If it shows at "Risk", do the following steps:
Check if the Windows update is turned on or off.
Check if the computer's date and time is running correctly
If the problem still persist, reinstalling the Norton program will definitely fix the issue

To reinstall we need to first download the setup file from the link www.norton.com/nis11, which will download the latest version of Norton Internet Security.

Double click the downloaded file and that will remove the existing version and install the latest version.


Regards,
Muhaim

Jun 17, 2011 | Symantec Norton Internet Security 2011

3 Answers

My avast antivirus registered date is terminated! so my system is unsecured now! the option given in avast menu is to fix! how shoud i fix it????????


You can uninstall Avast! and get a new free copy, or there are a few other good free anti-viruses, especially AVG and Microsoft Security Essentials (What I use).

Mar 01, 2011 | Computers & Internet

2 Answers

What is virus?


A virus is a rouge program is created by nasty people who want to infect your computer either to disrupt or destroy your computer or to steal information from your computer.
It is very important to protect your computer with an anti virus program and keep the virus definition file up to date, because as each new virus is discovered the virus definition file is updated the remove the new virus threat.

Dec 23, 2010 | Computers & Internet

2 Answers

How do i get rid of a W32.SillyFDC virus


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.

    If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.

    If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.


  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

    For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

    For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.


  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
  4. Delete the autorun.inf file from writeable removable devices, if necessary.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.


After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the following registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"

  5. In the right pane, delete any values associated with the worm.


  6. Exit the Registry Editor.

Dec 18, 2008 | Microsoft Computers & Internet

1 Answer

Spy Sweeper won't sweep


I have seen this problem a couple times. The only fix that seems to work is uninstalling Spysweeper and then reinstall it again. If you go to start>Programs>webroot you will see an uninstaller. Run that, reboot the computer, then reinstall again from your install disc.

Jun 04, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Error for spy sweeper


Hello sir,

This is the problem for not registering the software. U registered and getting updated definitions. After that the problem is over. ok

Thanks

May 08, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I have win32 virus in my pc...


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.


Disable System Restore (Windows Me/XP).
Remove all the entries that the risk added to the hosts file.
Update the virus definitions.
Run a full system scan and delete all the files detected.
Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).


2. To remove all the entries that the risk added to the hosts file

Navigate to the following location:


Windows 95/98/Me:
%Windir%
Windows NT/2000/XP:
%Windir%\System32\drivers\etc

Notes:
The location of the hosts file may vary and some computers may not have this file. There may also be multiple copies of this file in different locations. If the file is not located in these folders, search your disk drives for the hosts file, and then complete the following steps for each instance found.
%Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows (Windows 95/98/Me/XP) or C:\Winnt (Windows NT/2000).


Double-click the hosts file.
If necessary, deselect the "Always use this program to open this program" check box.
Scroll through the list of programs and double-click Notepad.
When the file opens, delete all the entries added by the risk. (See the Technical Details section for a complete list of entries.)
Close Notepad and save your changes when prompted.


3. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.


4. To scan for and delete the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
Run a full system scan.
If any files are detected, click Delete.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


5. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

Click Start > Run.
Type regedit
Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.


Navigate to and delete the subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcRemotes


Navigate to the subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup


In the right pane, delete the value:

"Ph4nt0m" = "Ph4nt0m"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv


In the right pane, reset the value to the original value if applicable:

"Start"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess


In the right pane, reset the value to the original value if applicable:

"Start"


Exit the Registry Editor.



also u can use the link for free download of virus removal tool
http://www.bitdefender.com/site/Download/browseFreeRemovalTool/

Jan 22, 2008 | Computers & Internet

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