Question about Insignia Pilot MP3 Player
Help! when i turn on my Insignia NS-4V24 machine, it will go past teh welcome screen to the screen that says "PROFILING MEDIA FILES" and it just stays on this screen no matter how long i keep it on!!! is there a reset button or something? or some way to fix it without losing my files?
To reset the Pilot completely, turn it off, then press and hold the "Menu" button in the corner. Keep holding it as you power on the device and eventually it will ask you if you want to reformat internal memory. Say yes and your done. This will erase everything you have on the player, but at least it will work again.
Posted on May 27, 2008
Saw this on a different forum, didnt work for me, but you can try
"My 4 GB Pilot has been stuck at "Profiling Media Files" for several hours. I tried the soft reset by pushing down the power button for 20 seconds. I disconnected the battery and I set it to Hold and then tried connecting to my PC - all to no availal. The thing is stuck. And I live 3 hours from the next Best Buy store.....is there a way to flash the firmware (if I had it) to unstick the Pilot? I'd be happy to reformat the player if I just could get into the menu....
Any suggestions anybody, pleaseeeeeeee...
Fixed it...left it running and stuck on the same screen all afternoon, then - in a moment of rage - I turned if off and back on again while pressing all kinds of keys and switches and buttons and all of a sudden, a dialog popped up asking me if I wanted to format the internal drive. I did and the player is back and functioning normal!"
Posted on Jul 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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