Question about SmartDisk 160GB FIRELITE PORTABLE FIREWIRE HARD DRIVE 5400 RPM 2.5IN 160 GB FireWire 400
When I insert the smartdisk firelite the green light comes on. However, I don't think that it is fully connecting to the computer. Normally the yellow/orange light (the firewire symbol) is lite. It is not lighting up. Also my computer is not recognizing the smartdisk at all. It won't pop up on my screen. What do I do. Is it the cord? How do I recover all my files. I have all my pictures and documents on the smartdisk. I looked up www.smartdisk.com for the customer service but that web address doesn't exsits.
Thank you for your time
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Posted on Jan 02, 2017
You have not said what system your computers are wroking under I would think your Sony is XP/2000 But the Dell is Win 98 - An I right? IF this is the case it means the drive has been formatted to NTFS which be read only on XO/2000 machines. The thing to do here is to load all your filed onto the Sony Then refomat to 32 bit - this makes a universal device but your Dell if I am right will not see the lappies stuff Come back with more detail
Posted on Jul 31, 2007
Sounds like you have a hardware failure either in the drive enclosure or the hard drive itself.
I suspect you may get lucky and find out it's just some of the circuitry in the smartdisk shell that is damaged.
Take the Smartdisk unit to your nearest PC shop and ask the technicians there to remove the Hard Drive and put it in a new enclosure to test it. If it works in the new enclosure, buy the enclosure and your done. If it doesn't work in the new enclosure then you may be suffering from worse issues that will require the help of a pro.
Either way let me know how you make out, if you need a pro for the next step, reply back with you location(Country, State, City) and I will refer you to the closest facility who can assist you.
Hope this Helps FixYa,
Posted on Aug 19, 2009
hope fully you u will find your drivers from folowing site
Posted on Apr 16, 2010
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