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When I go into my online banking site, a page comes up asking for a lot of personal information which the bank says is a virus. I have worked with Hewelett Packard for the past week and each person I speak with has tried Spybot, McAfee, Malwarebytes, Avira Anti- Virus, etc. and today someone suggested Microsoft Security download. The problems still exists on the bank website. I do not have the financial means right now to physically take my computer to someone locally to look at. It has been suggested that I may also need to reinstall the operating system. Would you have any other suggestions? Thanks

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  • scdurkovich Jul 08, 2010

    I'm not sure yet; I have to have time to try it.

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Hello,

reinstalling the operating system will surely solve the problem, but before I can advice you to do that, I will suggest you do a system restore. It is possible to restore your system to an earlier point when the problem did not occur. If for instance, the problem started occurring from 10th of June, you can restore your system to an earlier point like 5th of June. I hope you under this:

In anyway, to do the system restore, click start menu, select "All programs", Scroll to 'Accessories" to "System tools" to "System restore".

You can run the restore program, and see if it will make any difference.

Good luck.

Posted on Jul 08, 2010

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Hi im having trouble most time logging into online banking it sometimes ask me a security question .very frustrating


That's called two-factor authentication and it is a double layer of security so that ne'er-do-wells have a harder time accessing your bank account. Most online banking sites have gone to this due to the increase of security breaches of personal data.

Dec 04, 2014 | Computers & Internet

1 Answer

Swift codes of all banks


If you're receiving a deposit into your account from an overseas account by telegraphic transfer, your payee may be asked to enter the SWIFT code.

If you'd like to transfer money from a account to an overseas account by telegraphic transfer, you'll need to obtain the SWIFT Code of the recipient's bank.

What is a SWIFT code? It is:

A code of 8-11 characters used by banks around the world to transfer money
An abbreviation for "Society for Worldwide Interbank Financial Telecommunication".
Asking the person or business you'd like to pay
Logging into Online Banking (Site), selecting the "Banking" tab and searching the "Overseas Payments" menu, or
Checking the SWIFT website (swift.com/bsl).

To find a SWIFT code through Online Banking, simply:

Log in to your bank site.
Choose your payment destination
Nominate the amount and account you'd like to pay from
Enter the recipient's bank details
Search for the SWIFT code by entering the name or city of the recipient's bank.

Just keep in mind that you'll need to use an IBAN (International Bank Account Number) for:

All Euro currency payments to Europe and the UK
Payments in any currency to Lebanon and Kuwait. For more information Your Life as Loan Broker

Mar 07, 2014 | Computers & Internet

2 Answers

New to online banking


Hi!
It is better if you contact first your bank personally and ask them if they are linked to the online banking site of your choice.

Jan 16, 2014 | Computers & Internet

1 Answer

Log in to online banking


Convenience is the name of the game with online banking.
Review your account balances, pay bills and order checks with the click of a button.

Make sure your current bank offers online banking.
If not, open a checking account with a bank that offers an online banking service.

Check to ensure that your computer hardware and software meet the bank's minimum requirements.

Sign up for online banking via the bank's Web site or at your local branch office.
You will need to provide basic, personal information.

Have your bank account numbers handy as well.

Log on to your account through your bank's Web site using the customer number and/or password assigned to you by your bank.

Run the demonstration program that most banks offer through their Web sites.
The demonstration will take you step by step through all of the online banking features available to you.
You first need to contact your bank and set up an online banking system then they will either send you all log in details by email or over the counter.

IE: BSB Number and Account Number you will have to make a Log In Password either at the Bank or online depending on your Banks rules.

When you get to the online login i suggest you make Word documents of Login Password
BSB and Account numbers to copy and paste in to avoid key loggers and spyware.

Jan 01, 2014 | Computers & Internet

1 Answer

Banking on line


Many banks have introduced online banking services in recent years.
These systems offer a high level of convenience to bank customers, allowing them to perform many banking functions from the privacy of their homes via the Internet.
Most online banking systems offer the ability to get account information, pay bills, make transfers between accounts, stop payment on checks and view current and previous statements.
If you've not yet enrolled in an online banking program but are considering doing so, the following information may be of assistance.

Selection

If you bank at a small bank or savings and loan, you may want to switch to a larger institution for your online banking needs.
Online banking systems are complex and expensive to implement and maintain, and smaller banks generally don't have the funds and other resources necessary to offer top-notch online banking services.
By contrast, large banks like Citibank, Chase, Bank of America and Wells Fargo have had online systems for many years, have steadily improved them, and have the resources to expand their functions and maintain them well.
Also, you'll want to choose a bank that does not charge for online banking.
The banks named above all offer online banking for free.

Sign Up
Some banks require you to fill out a special application to enroll in their online banking systems but many do not.
The banks named in the previous section all allow any customer to access their online banking systems without a special application.
The first time you log on, you'll be prompted to enter your identifying information, such as your account number, ATM card number or Social Security number.
You'll be asked to choose a user name and password, which should both be items that you can easily remember.
Your password should be different from the PIN code that you use at the bank's ATMs.


Account Setup You'll probably want to use your online banking system to pay bills, so you should gather all of your regular bills and set aside some time to enter the information about them into the system.
Also, make a list of your other expenses, like your rent or mortgage, car loan and other obligations for which you may not receive a statement, and write down the addresses where you normally send your payments.
Then go online and enter the data into the system.
Many online banking systems are already set up to pay many merchants, banks and other creditors electronically, and most have a search capability that allows you to find these organizations on their systems.
You probably will not need to enter the payment address for these organizations, but you'll still need to enter the correct account number from your statement.
Security
Make word documents of bank details BSB and Account numbers and save them in my documents to copy and paste them in when logging in to avoid spyware and keyloggers.

Recurring Payments

Most online banking systems have the ability to make recurring payments of a fixed amount at a regular interval that you specify.
This is especially useful when paying things like your rent, mortgage or car loan, which are usually the same amount each month and due at the same time of the month.
If you schedule a recurring payment, you won't need to worry about making your payment each month, as it will be made automatically for you.
However, if the amounts and/or due dates change, you'll need to go online and adjust them accordingly.

Other Functions

Virtually all online banking systems offer the ability to transfer money between accounts at the bank, or even to and from accounts at other institutions.
If you've made a practice of putting money in a savings account on regular basis, you can usually set up a recurring transfer for that amount, or, if you prefer, you can do it on an ad hoc basis.
Many systems offer a variety of other functions, such as obtaining copies of statements and canceled checks, issuing a stop payment, and ordering new checks.
Once you sign up for online banking, spend some time exploring your system and acquaint yourself with the various functions it offers.
Bank Online
Convenience is the name of the game with online banking.
Review your account balances, pay bills and order checks with the click of a button.

Make sure your current bank offers online banking.
If not, open a checking account with a bank that offers an online banking service.
Check to ensure that your computer hardware and software meet the bank's minimum requirements.

Sign up for online banking via the bank's Web site or at your local branch office.
You will need to provide basic, personal information.
Have your bank account numbers handy as well.
Log on to your account through your bank's Web site using the customer number and/or password assigned to you by your bank.
Run the demonstration program that most banks offer through their Web sites.
The demonstration will take you step by step through all of the online banking features available to you.

Aug 15, 2013 | Computers & Internet

1 Answer

How do I open a personal checking account without going in to the bank? I'm based in the United States.


Firstly you should research which bank you want to use. Check online for some information or even ask around family and friends for recommendations. Then you go to the bank's website and they should have an option for joining online. Here's a link to the US Bank website just as one example;
https://www.usbank.com/checking/

Aug 13, 2013 | Finance

1 Answer

I recieve a protected statement from my bank and open it using Adobe Reader but i can not read my bank statement it is displaying like this " XXXXXX"(Thumbnails).How can i access my statement?.


are you sure that the file came from your bank? also banks usually don't send files out of the blue to their customers. most banks have web sites for viewing your bank statements online and you can print your statements from their web site.
it is very possible that another entity has sent you a virus file using your banks name to get to your computer. there are free anti virus software that can clean your computer. you will as need an anti spyware software to heck your computer as well.
the avg anti virus software and spybot search and destroy software work great and the are free. also a safety note please check with your bank before opening unknown e-mails from them. and if you clicked on a link to enter updated or to varify your information then your bank account will taken over by crooks and thieves.
refer to local service tech.

Aug 25, 2011 | Computers & Internet

1 Answer

Hi!i forwarded money from UBS acct.last thursday to my paypal acct...why is it until now this money is not on my paypal acct.this was happening twice already...what do i need to do about this thanks


Thanks for visiting FixYa!

On the "Transfer Funds" page, make note of the processing time. It usually takes 3 to 4 business days for electronically transferred funds to become an available part of your PayPal balance.

You can have immediate access to the funds in your bank account through PayPal if you link your bank account with your PayPal account. With your account 'linked' you can have a $0 (zero) PayPal account balance and still make purchases with PayPal. PayPal will automatically transfer the funds from your bank account (through PayPal) and pay for any purchases made with PayPal. And, your PayPal account will still remain at $0.

This information is from the PayPal website:

How do I link a bank account to my PayPal account? Question : Answer : We're introducing a new and improved Profile to some customers. Until all customers are using the new Profile, there are 2 sets of instructions on how to do this. Please follow the instructions that match what you see on the site [for your PayPal account]. (Bracketed text added by me.)


You can link your bank account, enter your bank information (we'll keep this private) by following these steps:
  1. Log in to your PayPal account.
  2. Click Profile at the top of the page.
  3. Click Bank Accounts under Financial Information.
  4. Click Add Bank and enter your information.

Then just confirm your bank account to complete the process. If you bank online, you can usually do this instantly. If you don't have online access to your bank account, it'll take a few days.

Or

You can link your bank account, enter your bank information (we'll keep this private) by following these steps:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money under My Profile.
  4. Click Add my bank in the Bank accounts section.
  5. Select Checking or Savings account and enter your information.
  6. Click Continue.

    Then just confirm your bank account to complete the process. If you bank online, you can usually do this instantly. If you don't have online access to your bank account, it'll take a few days.

Feb 23, 2011 | PayPal Accounts

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