Question about Select Jazzy Used Electric Wheelchair

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I AM IN MOROCCO FROM NEW YORK. MY JAZZY 1100 ONLY CHARGES WHEN THE BATTERIES ARE CONNECTED DIRECTLY TO AC AND NOT WITH THE POWER PLUG. WHAT COULD BE THE PROBLEM? THANKS.

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Hello,if you visit the people who built the wheelchair,Shoprider for example is where i went for 1 solution & there i was able to download a PDF File of the troubleshooter,you should also be able to print it off for your future records,there was so many solutions there,pics of the joystick with different lights lit up and a solution beside each 1.i am disabled myself,i hope i have been of good help Colin.

Posted on Jul 09, 2010

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super hmmm new batteries? well I would check the battery connections because you should be getting power to the joystick. The charger is providing power thru your joystick to be able to turn it on. Now when you plug in the charger are you getting any movement on the meter at the rear of the chair? If not but staying at zero then the charger is not charging the batteries and your batteries are not hooked up correctly. You will have to remove the seat and cover over the base to have access to the batteries check all the connections and make sure that if the plugs are colored that the red and white plug is plugged into the red and white plug going to the front of the chair and that the black and white plug is plugged into the black and white plug going to the front of the chair. If the wiring is ok then get a meter and read the voltage across each battery they should read 13+ volts fully charged. Plug in the charger and read the voltage at the batteries again if charging then you should read 16+ volts. If the voltage doesn't change then the charger isn't working correctly and if reading a good voltage then the batteries are bad and need to be replaced. Hope this helps

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Remove the battery from the computer.
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NOTE: If the battery charges correctly when the AC adapter is plugged directly into an AC power outlet, but not when plugged into a power strip or surge protector, the problem is with the power strip or surge protector and not the computer battery or AC adapter.

Verify the correct AC adapter is being used.
Ensure the AC adapter box power light is on. This will be an illuminated green light.
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Verify the charging indicator is illuminated on the computer.
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