Question about Printers & Copiers
There are several things you can try if you have a device that is not working correctly:.
Please check this link. You will find the driver for vista
• Check if updated drivers are available through Windows Update. When you check Windows Update, click View available updates to determine if an updated driver is available for your device. For more information, see Install Windows updates.
• Make sure that the hardware device is compatible with your computer and with your version of Windows. If the device is not compatible, you will need to find the correct driver. Check the information that came with your device. You can also search for the device on the Windows Vista Hardware Compatibility List (HCL) website. This website contains a comprehensive list of computers and devices that have been tested to work with Windows Vista.
• Many devices require special drivers to work properly. Be sure that you have installed any software discs that came with the device.
• Restart the computer. Restarting might be necessary if the driver requires it or if the driver did not install correctly.
• If the device is a universal serial bus (USB) device, disconnect it and then plug it in to a different USB port. Windows should detect the device and install the drivers, and will notify you if the device drivers did not install properly.
If this does not work please come back to me
Posted on Apr 19, 2008
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