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Paper goes down crooked and won't print - Lexmark X5495 Printer

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Depending on where you live this may be 1 of 2 different problems. If you live in the part of the country that is now experiencing all this humidity then that is probably the problem. The paper has absorbed a lot of water. This happens to mine all the time. I keep the paper separate from the printer on these humid days. If not then the paper feed tire may be dirty or actually need replacing. To clean, take all the paper out of the machine, take a single piece of paper and pour a little rubbing alcohol on the end. Enough to cover about two inches of the leading edge. Allow most of the liquid to evaporate. Now put the piece of paper in the paper slot. Send any small print job to the printer. When the piece of paper begins to enter the printer, hold on to it to prevent its entry. The printer will error after a couple seconds, but the cleaning process should be complete. Take the paper out completely and discard. Reset the printer and fill the printer with fresh, dry paper. Printing should now be OK. If not the printer roller itself needs replacing. Good luck

Posted on Jul 08, 2010

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Paper going in crooked

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