Question about Microsoft Xbox 360 Console

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Why has my son been suspended from xbox live - Microsoft Xbox 360 Console

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  • carol_stewar Jul 08, 2010

    yes thanku very helpfull

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  • Master
  • 472 Answers

Hi,
1. Sign in to live, and wait for a message.
2. Know that if its says something about a problem with your payment option, then it means your account maybe suspended due to a billing violation applied on your account.
3. Verify if the Credit Card you have on your account is still valid. It could also mean that there is a balance that you need to take care of.
4. Call Xbox customer support to verify how you can take care of the suspension. They will explain why and how to get it unsuspended.
5. Make sure that you know your credentials like your gamer tag, windows live ID or email, phone number, address, the last 4 digits of the credit card or the answer to your secret question.
> If you receive a message that has something to do about you being suspended till tomorrow or with a certain date, chances are that your suspended due to violation of code of conduct. > This type of suspension is upsetting, especially if you did not do anything to get suspended. > Check your email since the enforcement team or the department that suspends gamers will be sending you an email with explanation on why they suspend you. > If its something about inappropriate content, then try to remember your motto or anything on your bio that maybe offensive. For you it maybe OK, but for some gamers it will be offensive, and all they need is to file a complaint.
Good Luck!

Posted on Jul 08, 2010

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How do I sign up for an xbox live account? Account suspended?


i think you can find here the solution http://forums.xbox.com/xbox_support/xbox_360_support/f/9/t/1533907.aspx

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http://support.xbox.com/en-us/pages/xbox-live/how-to/xbox-live-account-management/manage-live-id.aspx#sectionNO-1

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Hi my son was suspended for xbox live.I just want to know why?


Most likely due to misconduct, or having a modified system. Usually the first one.

Aug 15, 2010 | Microsoft Xbox 360 Console

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Been suspended from xbox live why


Hi,please do check your email that is associated to your gamer profile,because microsoft will send you an email the reason behind your account suspension and the date will be lifted,if you really want the detail of the why your account is suspended please login to www.xbox.com with a different gamer profile ( because you wont be able to login it will prompt you that your account is suspended) and click the link for the forum at the top most of the screen and post a question to the category " account suspension and console banned" ,the moderator team will be happy to answer your question.

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Please dont provide the whole account information.

Thanks

Jul 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Paid a years on xbox360 gold membership for my son, xbox is connected to live. I am connected for first month free but my son can not get connected.


Your son's xbox live account might have no permission to access online xbox gaming, to be able to check and correct this problem try following this steps:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Xbox LIVE Controls.
  3. Sign in using the e-mail address and password you used when you set up your child's Xbox LIVE account.
  4. Select Online Gameplay, Xbox 360 Online Games.
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Jun 10, 2010 | EA Sports Video Game Consoles & Games

1 Answer

Suspended?


Hi,
We are a site that helps you fix problems,not microsoft itself, before xbox live suspend you they should notify you by e-mail about your behavior or profile content, if you can't remember the e-mail you set the account up with, go to your my xbox page, manage account, windows live id, here you will find the e-mail address you set up with,it should be your windows live id.
You have to remember that the people who moderate the content of live have zero sense of humour, I got a 3 day ban for having made up swear words in my bio, they really are miserable tw@ts.

Mar 07, 2010 | Microsoft Xbox 360 Console

1 Answer

Suspended account


what was the account suspended for? I think it makes a difference. If it was bc your cc was expired and you want to use a code, you can try deleting all the cards in your profile before you enter the code that might work.

Feb 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Come on


its suspended prolly because people put negative or bad ratings on ur account wich can suspend u

Aug 22, 2008 | Microsoft Xbox 360 Console

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