Question about Canon PowerShot A1100 IS Digital Camera

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Cant turn camera off. lens is out for zoom. When I press button it just clicks. Eventually says lens error. restart camera.

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  • Canon Master
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Posted on Jul 09, 2010

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Posted on Jan 02, 2017

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1 Answer

Lens Error


If you are sure that your battery is fully charged but still does not do any good, then do this little trick:

1. Hold the camera on your right hand with the lens facing the ground.

2. As you press the power on button, tap or hit the camera's base to your left palm. Do this several times.

Chances are, there could be a sand or granule of dust that got stuck on the sides of the lens, preventing it to retract properly.

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It has a lens error. Everytime the camera is turned on it beeps and clicks constantly. It eventually shuts off after displaying "Lens error, restart camera." on the screen.


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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

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It wont turn on, And the zoom is extended.


I had exactly the same problem. Lens stayed open, when powered on you get three beeps and nothing. I found when I pulled the lens out a little harder it gave a little click. When I powered on it worked perfectly.

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Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

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It sound like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

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