Question about Dell Inspiron 5100 System Board ( Motherboard ) - N0933 CD-ROM Drive

1 Answer

When inserting a disk, the CD ROM spins but does not read the disk nor does it show up in "My Computer". Under Device Manager, it shows up with an exclamation mark. I've uninstalled and re-installed it to no avail. The disk spins but can't be read. I obviously can't reload the drivers from the CD ROM, is there a location from where I can download the drivers? Thanks

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  • geoffmichael Jul 08, 2010

    Thanks but the link doesn't contain any information. The page reads "Your CD or DVD drive cannot read or write media". That's the extent of the information.

  • geoffmichael Jul 09, 2010

    The second link did open with copy and the MS Fix It button. Perhaps the first link did not open correctly due to the Safari browser?

    Thanks much, I'll let FixYa Tips know the results.

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  • 195 Answers

Please try running the Microsoft Fix It from the link below. It should resolve the issue for you.

http://support.microsoft.com/gp/cd_dvd_drive_problems

Robert from Blitware

Posted on Jul 08, 2010

  • Robert Jul 08, 2010

    On the right hand side of the screen there should be a Run now button that will run MS Fix It

  • Robert Jul 08, 2010

    Also here is a similar link that does have the information and the Fix It on it as well.

    http://support.microsoft.com/kb/982116


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